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Real Reviews From Verified Customers

Service Center Review Summary

5 star 1148 reviews 69%
4 star 353 reviews 21%
3 star 40 reviews 2%
2 star 52 reviews 3%
1 star 73 reviews 4%
Review Us
Kevin P.
5 out of 5
3/18/2025
Steve, Toni, the Whole crew was great from the moment you walk in the door. Always are.
Ann M.
5 out of 5
3/16/2025
Okay great service, thank you.
Clay S.
5 out of 5
3/15/2025
I am impressed with the service at this shop. Everyone has been helpful and on the ball. I appreciate that
Charles B.
5 out of 5
3/15/2025
thank you!
Karlie M.
5 out of 5
3/15/2025
Nathan is amazing! So kind, knowledgeable, and hard working. Any time I get Nathan as my serviceman I am excited!
Oscar P.
5 out of 5
3/15/2025
Excellent service, When I asked for a recommendation, they were very honest. I am very grateful.
Carl T.
3 out of 5
3/14/2025
X
Melissa S.
1 out of 5
3/14/2025
I had to come back because the car started making a strange noise and then started vibrating real bad and come to find out they didn’t screw in the lug nut the correct way is what the guy said. It was a pain to have to come back all in the same day
Linda U.
3 out of 5
3/14/2025
I'm driving my car until I die it my grandson gets his driver's license.
Zachary C.
5 out of 5
3/14/2025
Top notch customer service!
Jill B.
5 out of 5
3/13/2025
You guys are the best thank you for taking good care of my car
Kenneth G.
4 out of 5
3/13/2025
I just love coming there to get my car serviced. Steven is great. Always the whole staff a warm welcome you guys so much.
Hassan Y.
5 out of 5
3/12/2025
I feel I can trust your service
Mark M.
5 out of 5
3/12/2025
My recent service experience at Toyota of Bourbonnais was outstanding. Thanks Sean for making the service appointment seemless.
Louise J.
3 out of 5
3/12/2025
Got in on time and out 15 minutes earlier than what they said
Nancy P.
4 out of 5
3/11/2025
All was good except for the waiting room experience. Some wacko came in and started a political rant. I finally told him very calmly that I wasn’t interested in talking about that and looked away. It wasn’t very pleasant.
Eugene E.
5 out of 5
3/11/2025
Satisfied
Lauren H.
5 out of 5
3/11/2025
She was completely kind and professional. I would love to have her again!
Joseph W.
1 out of 5
3/11/2025
The mechanic forgot to tighten the oil pan drain plug and by the time I got back to Watseka I had lost quite a bit of oil and it’s all underneath smeared on my truck not very pleased with the service I got today
Lilia V.
5 out of 5
3/8/2025
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