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Real Reviews From Verified Customers

Service Center Review Summary

5 star 1187 reviews 69%
4 star 363 reviews 21%
3 star 42 reviews 2%
2 star 56 reviews 3%
1 star 73 reviews 4%
Review Us
Dawn B.
5 out of 5
9/5/2025
My car was serviced very efficiently and I was treated very well by all the people working at Bourbonnais Toyota. Thank you!
Sijie W.
5 out of 5
9/4/2025
Thanks for helping! Really
Larry B.
5 out of 5
9/4/2025
I already answered a survey today, Nathan and the entire staff did an excellent job today.
Robert H.
5 out of 5
9/4/2025
Completely Satisified! With Mr Lach, his comments on the service needs and advice.
Derek D.
4 out of 5
9/4/2025
How can one man be so handsome?! Iwill be back.
Georgeia S.
5 out of 5
9/4/2025
Great service!! Always friendly and accommodating!
Joseph G.
4 out of 5
9/4/2025
Great service not just with the maintenance service I had completed but with the multiple questions I had for him. He’s very knowledgeable and cares about his customers. Thank you
Di Q.
5 out of 5
9/3/2025
Excellent patience and professional
Dolorita F.
2 out of 5
9/3/2025
People who drove in after my vehicle were called before my vehicle was ready. Too long of a wait after my scheduled appointment.
Abalene G.
5 out of 5
8/30/2025
Toni answered all my questions and made sure all my concerns were addressed. Every time I’m in Steve and Nathan always take great care of me and I always feel ease at every visit. I’m glad Toni is back, and I appreciate everyone there!
Stacy F.
5 out of 5
8/30/2025
Kept accurate to quote in friendly and timely manner.
Agnes L.
5 out of 5
8/29/2025
I would definitely bring my car for such a caring and professional service team member like Toni Thanks for ca
Diane M.
5 out of 5
8/29/2025
Steve is always friendly and easy to work with.
Jerry W.
4 out of 5
8/29/2025
Very satisfied with everything today.
Letha H.
4 out of 5
8/28/2025
Toni is a fantastic lady!! Always puts the customer first, and answers every question!!
Julie C.
5 out of 5
8/27/2025
Toni is a gem! She is friendly and on top of everything.
Amanda B.
5 out of 5
8/27/2025
Nathan was courteous & professional & very informative!
Christine S.
4 out of 5
8/27/2025
Steve is wonderful!! Been taking care of us and our Tundra for the past 12 years! Always super helpful and explains so I can understand what needs to be fixed. Highly recommend your service department because of him!!
Nancy C.
5 out of 5
8/27/2025
Customer service and staff is outstanding
Dale R.
5 out of 5
8/24/2025
Good service very friendly will go back again!!

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