Service Center

Real Reviews From Verified Customers

Jerome Z.
2 out of 5
9/14/2025
Over $126.00 for an oil change and replace wipers? You are totally out of control on your rates. We service 3 Toyota by you, 2 2017 Camrys and a 2024 Venza. Venza is still under warranty, but the two camrys are not. You will now lose both of them. Once the Venza is out of warranty, you will lose that also. I shouldn't have to hear I don't have a coupon. If there is one available, I don't need to ask, customer with three cars serviced by you shouldn't. Don't start the hard sell, fake apologies. I am done patronizing two of my cars with you.
Frank H.
5 out of 5
9/13/2025
Steve LaGesse always takes care of me well… Thanks again Steve
Tim T.
4 out of 5
9/13/2025
Great to work with. Explains things clearly and is nice
Jackie W.
4 out of 5
9/13/2025
Thanks Nathan !
William M.
5 out of 5
9/12/2025
Great service as always
Kenneth M.
5 out of 5
9/11/2025
Job well dobe
Rita B.
5 out of 5
9/11/2025
Steve and his staff are always so friendly and helpful. They readily answer any questions about how my car runs etc. I totally trust their service. Sherry Birkey
Kim B.
5 out of 5
9/11/2025
Friendly beyond belief!!! You are treated so special and feelspecial at Toyota !!! The price is very competitive and the work is done efficiently and effectively! Little wait time …. I always recommend Bourbonnais Toyota???? Thank you for great customer service and making a difference in our community
Teresa G.
5 out of 5
9/11/2025
It was quickly completed. Also Nathan helped me with problems I was having with navigation. Great job by all! Thanks!
Helen R.
5 out of 5
9/11/2025
Nathan was very professional and answered all our questions to our satisfaction. We look forward to working with Nathan in the future .
Lana C.
5 out of 5
9/10/2025
Steve's great!
Daniel C.
4 out of 5
9/9/2025
Made me aware of the issue got me a loaner to use until they fixed the problem got it all done within a few hours
Timothy B.
4 out of 5
9/9/2025
Very professional and informative! Mr. Byarley kept me informed and up to date on the team’s findings regarding a potential coolant leak which turned out to be unfounded (on my part). Thank you for a job well done!
Sharon S.
5 out of 5
9/9/2025
Service was excellent
Alyce S.
5 out of 5
9/9/2025
No complaints here! Love my car and the quality work done on my car!
Harold W.
5 out of 5
9/6/2025
Good crew and management. Thank you Steven in Service.
Brian B.
4 out of 5
9/6/2025
I travel from the north side of Chicago to have my vehicle serviced at this location. I definitely feel it is worth the time to have such a wonderful experience.
Jean H.
5 out of 5
9/6/2025
Steve greeted me readily and facilitated move through service ina competent, friendly manner. One felt bringing vehicle to Toyota BB was appreciated.
David E.
4 out of 5
9/6/2025
Work was done exactly on time was very impressed. Service said an hr and it was almost exactly an hr. Well done
Michelle T.
5 out of 5
9/5/2025
Toni is amazing! She is friendly, smiles, and is knowledgeable.! She is truly an asset to your dealership. She seems to really enjoy working with the public!

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