From check in to check out, he answered all my questions.
Job completed as expected and in reasonable amount of time.
I was thinking while driving home "that was fast". Appreciate that
Tech was awesome in explaining and answering questions
Dan is an awesome person to work with! Very efficient and alway friendly! If we trade in our Tacoma for a 4 Runner I would like to request that Dan get a little kick back for his awesome service!
Triston was very professional and assisted me with my questions and needs
The service for my car was quick and easy and Dan and staff were very kind and helpful.
Triston was very professional and very polite. Made my service appointment a pleasant experience. Thank you.
I’m extremely disappointed with the service experience at Pueblo Toyota. What was supposed to be a quick routine oil change and software update turned into an unacceptable wait of 3 hours and 40 minutes—almost 4 hours! This is especially frustrating considering we had a scheduled appointment.
Communication was also lacking throughout the process. At times, the service desk was completely unmanned, which led to confusion and uncertainty about the status of our vehicle.
Overall, this experience was far from what I would expect from a dealership of this caliber, and it’s disappointing that basic customer service and clear communication were not prioritized.
Dylan was great and answered all my questions! Quick and efficient
I had a very pleasant experience today. He was friendly and professional. I decided to take my Lexus to your service department because I am very pleased with the staff and the service I receive.
Great service in a timely manner!
Tristan is very professional makes sure to greet not only myself but all customers by name and have those small meaningful conversations vs just give me your keys and go sit down. Tristan has always made me feel comfortable when dropping off my car
You were efficient and listened to my concerns. I am pleased with my vehicle.
Angelica was very friendly and professional. She did an excellent job explaining what services were provided and what future services needed to be scheduled.
Daniel was great to work with in the maintenance process of my vehicle. He was very personable and explained the details of the work. He is an excellent service advisor to engage with.
Quick, professional service. Thank you.
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