Triston was very helpful through the entire process, and communicated everything very well.
Devin was friendly, professional and very helpful!
Only complaint had 0245 appt got there 30 minutes early took 5hrs cause kept skiping some doing other's
He was rude because I checked in early. I live out of town and arrived to early. He said thats why we have appointment times. It backs us up when you arrive early. We'll Im sorry it inconvenienced Toyota a few minutes. U paid almost $50k for this Grand Highlander and was inconvenienced since last November waiting on a f'n key because of chip shortages. Your man was out of line! Pissed me off enough that next time I buy a car will be with a different dealer. We have bought quite a number of vehicles from Pueblo Toyota but? I cannot stand rude assholes.
The service was okay but I walked up to ask her a simple question and as I was standing there she had three different conversations and 2 phone calls telling the people on the phone oh no problem I have time-while I stood there and stood there without her ever answering my quick question. I was the least important person in there clearly! A zero for courtesy!
Triston is always so friendly and helpful. He does a fantastic job!
Appreciate all your help and courtesy thanks Dale
Always very informative and helpful.
The flexibility was good, however the price for a simple diagnostic test was rather steep in price.
Bianca was very helpful thank you
I am a fairly recent customer of Pueblo Toyota service center and every time I have had interaction with Tristan I have always been appreciative of his friendly professionalism. His customer service is impeccable.
Dan went out of his way to have my car repaired and ready for me to pick up after hours if I couldn't get there before closing. I appreciate the great service!
Triston was very pleasant and helpful.
I feel I was overcharged for the service I ordered. I took my car in for brake pads and an oil change. Due to not having the brake callipers in stock I had to wait 7 hours and pay $668 in Labor for a simple maintenance on my vehicle. This service should have been under $500 but I had to pay $982 for the service. I didn’t even get all 4 brake pads replaced. I feel this dealership is very overpriced for the service I received.
My car battery has a bad cell and wS still under warranty. I appreciate your technician who diagnosed the problem and replaced my battery on a pro-rata basis.
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