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Real Reviews From Verified Customers

Service Center Review Summary

5 star 120 reviews 75%
4 star 31 reviews 19%
3 star 2 reviews 1%
2 star 2 reviews 1%
1 star 4 reviews 3%
Review Us
Jeffrey E.
4 out of 5
5/3/2024
Nick provided great service!! Took care of me from the time I entered the building great group of people. Good communicatio!!
Robbie F.
5 out of 5
5/3/2024
Aways do good work. Thank you
Mike A.
4 out of 5
5/3/2024
I would recommend everyone deal with the service provider. I dealt with Leaha she was very knowledgeable about everything I asked about and communicated promptly about my truck I recommend she get a promotion to leader of service providers
Gavin A.
5 out of 5
5/3/2024
Lizzy is always great, fantastic service from everyone involved too!
Darla J.
5 out of 5
5/1/2024
Very Courteous and on time
Linda H.
5 out of 5
5/1/2024
Very satisfied with the service given today. People were kind and service was great! Next time I need service I will come to Peru’s. Thank you
Steve S.
1 out of 5
4/29/2024
The sensors in the bumper were damaged while the bumper was being replaced and Nich the service manager refused to replace them.
William S.
5 out of 5
4/28/2024
I appreciate all of your help, you guys are the best!
Jared A.
2 out of 5
4/28/2024
Nick was great. Super prompt and professional. He gets 5 stars. Price seemed high compared to other options, but I did not have the time or ability to explore other options. I haven’t been charged a diagnostic fee before when the dealership made the repair. The part was 250% more than options in St. Louis and there was no labor itemization provided on the bill. In previous experiences at other dealerships, there would have been an explanation on why an 8 inch tube on the side of the engine costs 1000 dollars to install. Plus, they would’ve vacuumed the truck out, washed it, and offered a shuttle ride to get it.
Cathy C.
5 out of 5
4/28/2024
No alls PLEASE
Lela B.
5 out of 5
4/28/2024
Thank you for your help!
Bill D.
5 out of 5
4/26/2024
She is very personable and cared that our needs were met. Her attitude reflects the kind of experience that I have had since first going to Pettus.
Sherin S.
5 out of 5
4/24/2024
I love working with Lizzy, she is always ready to help and so easy to work with
Greg S.
4 out of 5
4/24/2024
Outstanding service by Josie and the technician
Christen C.
5 out of 5
4/24/2024
My service experience was the best I’ve ever had! Very professional and helpful! I’ll definitely be back!
Ralph L.
5 out of 5
4/24/2024
Great job!
Jonathan S.
5 out of 5
4/23/2024
Very good customer service experience.
Roger T.
5 out of 5
4/23/2024
Very kind and professional!
Larry H.
5 out of 5
4/23/2024
Very professional!
Dalton C.
4 out of 5
4/23/2024
Absolutely wonderful coming from a ford dealership where I had nothing but problems had a wonderful experience and fully intend to make all my purchases and services through you guys from now on

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