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Real Reviews From Verified Customers

Service Center Review Summary

5 star 341 reviews 64%
4 star 122 reviews 23%
3 star 12 reviews 2%
2 star 28 reviews 5%
1 star 29 reviews 5%
Review Us
Jarrod L.
5 out of 5
7/11/2025
She was very helpful and courteous
Jaymi H.
4 out of 5
7/10/2025
I was kept informed of the progress of my vehicle. Melissa made every possible accommodation for me to have my vehicle serviced. I dropped off my vehicle at night. The dealership delivered it back to my home the very next day. Great job gals and guys!
Nancy V.
4 out of 5
7/10/2025
Melissa in the service depth is ßÒOOOOOOOOO GOOD!!!!!!!! EXCELLANT CUSTOMER SERVICE!!!!!!
Paul W.
5 out of 5
7/10/2025
Fast, friendly service
Michael P.
1 out of 5
7/10/2025
I brought my vehicle in for problems with the AC, it is not working
Jeffrey K.
5 out of 5
7/10/2025
Melissa was very knowledgeable about the situation at hand. She’s respectful and courteous. She’s very much a professional person in every aspect. You can be very proud to have her on the Pettus team.
Debra V.
4 out of 5
7/9/2025
I got the survey yesterday and already completed
Mairan D.
2 out of 5
7/8/2025
Ok I would like to know about a Jeep of the same size as the Patriot with the same performance ability.
Timothy D.
4 out of 5
7/2/2025
Easy peasy
Jacob M.
1 out of 5
6/28/2025
Had my truck for two days and never got to it. And then going to charge me extra for an alignment. I took it elsewhere. Infact I was just told today my truck was done. That was a month ago that it was there.
Steve B.
1 out of 5
6/28/2025
When I brought it in the A/C was blowing cool air. Now its blowing warm air (warmer than it was before)
Reg C.
5 out of 5
6/27/2025
Great job by the whole team.
Sonia G.
5 out of 5
6/27/2025
Melissa was winderful, keeping me informed with every step. Friendly and welcoming.
David G.
5 out of 5
6/26/2025
absolutely satisfied she was professional has great people skills knew her job got the vehicle and got the vehicle fixed and we are totally satisfied and thank her very much
Arch Johnston.
5 out of 5
6/26/2025
Thanks
Michael B.
5 out of 5
6/25/2025
Great job
Vicky C.
4 out of 5
6/23/2025
Josie was magnificent! As was Melissa when i called in to set up the appointment! Your facility is so clean but mostly your employees with whom i had contact were fabulous! Both women were very knowledgeable! You may contact me anytime for further input at ****-****-xxxx. I will be back!
Shawn C.
5 out of 5
6/20/2025
I would like to say thank you to the entire team! All the staff that I interacted with were extremely professional an and knowledgeable. The service was Outstanding!
Cheryl P.
5 out of 5
6/20/2025
Yall did amazing job getting everything done do quickly. Everyone is so nice and friendly
Miles W.
5 out of 5
6/20/2025
I was kept informed of what was going on with my truck. Thank you Josie for the updates and the free pickup and delivery you provided and you did it with a big smile ! Thank you. PS thank you Riley for pick up and returning my truck !!

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