A reusable shopping bag was removed from my car. Toyota online help/chat is useless. It should not be my responsibility to make phone calls to find missing items from my car
Ian was nice to work with, kept us informed in a timely manner.
Process was smooth and Greg communicated electronically to keep me updated. The appt process 7am appt then anticipated completion as end of day is always frustrating. If I have a 7am appt, why is end of day always the anticipated completion especially when service for my needs is never that long.
Ian was courteous and professional. He explained the process and kept me updated on the progress and informed me of needing to keep my vehicle over the weekend due to issues with the recall. He then offered a loaner behicle and updated me today with completion of the services and the total price for the services. I appreciate his professionalism throughout this process!
Thank you Greg! Everyone was great to work with including Jesse Deyo and the check in man and loaner car lady.
Mostly satisfied. Didn’t need to hear the griping about how he didn’t want to deal with my third party warranty.
Please email the tire specs and warranty when you have a moment.
Ian has always gone on and above with his service. We have been dealing with each other for 7 years now. The reason I don’t want an offer on a trade in is I’m going to reach a half million miles with my current tundra I’m at 330,000 as I type
The people at Smart Moters are wonderful and did a great job on my car!
Thank you for your service!
she was very professional, friendly, and informative. she answered all my questions!!
Ian was great to work with, answered all of my questions, and made me feel like I was in good hands!
Ever since the recall service my car is no longer starting, it’s showing signs of a dead battery. I have never needed to jump my car and now I have to and was stranded in the middle of the night because my car would not start since the battery was dead.
Although we had a problem, he made sure everything was fixed to our satisfaction.
Katie, Eric, and Owen were awesome! Very friendly and professional. They were very thorough and helped me with my car.
Vincent was helpful, straightforward, and honest. Thanks!
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