Service Center

Real Reviews From Verified Customers

Catherine A.
4 out of 5
11/20/2025
Eric was awesome....talked to me right away about what service would be done, we discussed what would be needed at the next big check in with mileage & they were super quick. From the time I arrived until he walked me to my car, it was 40 minutes. A+ service experience.
Patricia M.
4 out of 5
11/20/2025
Toyota was able to fit us in to replace a headlight and windshield blades. We were happy that it didn't take long and was reasonably priced.
Christopher S.
1 out of 5
11/20/2025
Car wash does not dry the car
Dave K.
5 out of 5
11/20/2025
Quick, efficient job. Thank you.
Shelby E.
2 out of 5
11/20/2025
I was under the impression that my car would be ready to pick up at 12:30 after I dropped my vehicle off to get a nail removed and patched. But instead my drop off time was just that and they were going to hold my car for the whole day and do the tire repair till the end of the day. I just wish I was told that upon arrival or when scheduling the appointment so I could have planned differently. Otherwise all the staff was amazing and helpful during the process.
Cherd T.
2 out of 5
11/20/2025
East Madison Toyota express service does not charge for tire rotation when paired with oil change and Smart Toyota does.
Heather F.
5 out of 5
11/20/2025
Mallory was great!! She was my favorite person in the service department to work with so far!
Jody H.
5 out of 5
11/20/2025
Very satisfied with service
Vivek D.
5 out of 5
11/20/2025
Alyssa was very courteous and handled the situation with exceptional professionalism. She listened carefully to the issue and provided the best possible solution.
William B.
5 out of 5
11/20/2025
Respectful,knowledgeable, and professional.
Alfred S.
5 out of 5
11/20/2025
Things went very smoothly, and Justin did a great job updating me throughout the process.
Mark O.
5 out of 5
11/20/2025
Always really appreciate the service that’s provided from Smart Toyota.
Heather P.
5 out of 5
11/20/2025
Thanks. Very quick and efficient
Steven T.
5 out of 5
11/19/2025
Vincent was knowledgeable, friendly and polite!
Michael F.
4 out of 5
11/19/2025
Tyler was very easy to work with. he answered all my questions to my satisfaction. He knows his job, was very friendly and courteous. This is what I have come to expect when dealing with Smart Toyota employees. Thank you!!!
James B.
5 out of 5
11/19/2025
Thank you, Ben!
Lynn J.
4 out of 5
11/19/2025
Greg was patient with all of my questions and made arrangements to continue/extend my rental while additional valves were ordered and installed.
Diana D.
5 out of 5
11/19/2025
I trust Smart. Feel they are very honest
Keiko V.
5 out of 5
11/19/2025
Excellent work done. Thank you.
Jay W.
4 out of 5
11/19/2025
Thanks Justin

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