I expected the car to be washed not given a sticker to go get it washed myself.
Liked the fast service and the good check on every item regarding the service on our 2013 service. Service manager was very personal and easy to understand. He did an excellent job.
Thank you
Tom W.
I’m so appreciative of all the work that was done, and that I was charged only for what fixed the vehicle. It was a huge stressor for me but David made sure I had a loaner truck to use and kept me up to date. Your team has earned a client for life and I’ll be sure to spread the word about your excellent customer service. Thank you!!
Excelente servicio la verdad ????
The driver door was checked for leaks by running thru the car wash. Mechanic concluded no leak yet I found water drops on the inside of the window while driving home from the dealership.
Isn’t was great; explained things well. He continues my 30+ year experience of better than satisfactory Smart services
I phoned ahead and scheduled a routine maintenance tire rotation and oil change with the usual multi-point inspection. I arrived about 5 minutes before my 9:00 a.m. scheduled appointment. The service department received my vehicle and gave me an approximate hour to hour and a half time before it would be ready for me. I sat down in the waiting area. A little around 11:15 I noticed my vehicle was parked outside. Jose came and talked with several customers, and I figured I would be next. Noon came and went, still waiting for him. At 12:30 I saw him at the service counter and inquired about my vehicle. He did some searching and found the work order in a drawer. He apologized for the delay, I paid the fee and left. No harsh words or explanations were exchanged. Somebody must have misfiled the paperwork.
I truly appreciated the exceptionally good service I received from David. My appointment on 1/6/26 was a follow up to a previous appointment in Dec. and he remembered all the details of the Dec. appointment. He is knowledgeable and very personable. A++ would be my “grade” for his efforts.
Work was done quickly and Eric was very. Friendly.
More interest abs effort is needed when assigning loaner vehicles. Had no idea how a hybrid worked and
Mallory was very professional She gave me instructions, when I arrived, which were easy to understand. She answered my questions. Mallory met me with a smile and welcoming attitude. She gave me updates, and said if I had any questions to please call her. Mallory goes beyond the expected with her customer service!
Thank you Mallory! I appreciate you!
Deb S
Fast and efficient. Service was great!!
Took very long with the added tasks to be completed and was expensive, but Ben was a great worker, personable and explained everything clearly!
Smart exceeded my expectations for the day
Jose was very professional, answered all my questions. I would suggest that you train your phone operators on giving a correct quote a little better, she was not correct.
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