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Real Reviews From Verified Customers

Service Center Review Summary

5 star 5516 reviews 61%
4 star 1929 reviews 21%
3 star 311 reviews 3%
2 star 640 reviews 7%
1 star 652 reviews 7%
Review Us
DALE W.
3 out of 5
1/13/2026
Everything was great except the backup camera that was done due to Toyota recall. I don’t like the look of the view when backing up.
Teresa G.
5 out of 5
1/13/2026
Thank You!
David L.
5 out of 5
1/12/2026
Everything was very well done.
Skyler F.
5 out of 5
1/11/2026
Jenna was very nice and helpful!
Heather R.
1 out of 5
1/11/2026
No, I was not satisfied at all
Robin R.
5 out of 5
1/11/2026
Justin was exceptional. He provided us with a loner car. He provided exceptional service.
Paul W.
5 out of 5
1/11/2026
Jenna was warmly engaging, completely helpful and thoroughly professional in her communication and service to me.
Ruben D.
5 out of 5
1/11/2026
Excellent work and great service
Penelope M.
5 out of 5
1/11/2026
A very nice and polite young man. Nice to work with him.
Lund Living.
5 out of 5
1/11/2026
Great job. Fast service.
Dan L.
3 out of 5
1/10/2026
Mallory was great although very surprised on the $6000 cost for timing belt cover. Why should customers have to pay so much for a poor design like this?
Sandra V.
5 out of 5
1/10/2026
Ian has been great to work with. He is very thorough and explains things well. I am able to ask any questions and Ian listens and treats me with respect.
Blake A.
5 out of 5
1/10/2026
Great
Douglas D.
5 out of 5
1/10/2026
Good job!
Scott L.
5 out of 5
1/10/2026
Peter Graper went above and beyond to get this done, Hard to ask for more as a customer. Thank you so much. Scott
Chris H.
5 out of 5
1/10/2026
Alyssa was awesome!!!! Best I’ve had at Smart. Thank you!
Jessica B.
5 out of 5
1/10/2026
Very efficient service and friendly staff!
Lillian G.
1 out of 5
1/10/2026
There was oil on the top of the hood, my seat was dirty and for the cost of just an oil change. Wow not really satisfied $124.17 for Oil change!
Ken T.
5 out of 5
1/10/2026
The free car wash is a nice bonus.
Joseph M.
5 out of 5
1/10/2026
Alyssa was fantastic, above and beyond. Great service by Toyota!

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