Mallory continues to make my experience exceptional.
Service was exceptional. It was hassle free and service was done in a timely fashion. 5 stars
Everything was fine except I was told 1 hour and it ended up taking 1 hour and 40 minutes. Staying that long was fine but would have liked a better estimate. Thanks
Gregorio had been extremely professional, very knowledgeable about what is needed to make any of our five cars work properly.
Service was good. Ben was very professional and respectful.
David is a very kind, patient and professional person trying to help me with an issue that ended up being an Apple IPhone glitch that caused my Apple Car Play to disappear completely. The Apple Store was irresponsible . David and 2 product specialists were awesome. They were willing to go the extra mile. the Apple Store staff person at Hilldale was ridiculous thankfully the Apple care support person came through. Once the software glitch was resolved, David told me how to re connect Apple Care Play . Thank you for asking, I give David a 10
Great interaction. Very personable.
Paul was a great help getting me checked in and gave me an estimate of time the appointment would take.
I am very concerned about the call back in the second row seats of my new Sienna. What are my options in the mean time if I need the second row to travel? Can I be provided with a rental? I s there any idea when the problem will be solved? Thanks for getting back with me. Bob Voss
All issues addressed, and the process went very smoothly.
He did a good job, friendly and efficient
Mallory went above and beyond my expectations to determine the nature and cause of the problem with my car. She then was able to have the problem corrected. She knew we would not be able to wait all day to have my car looked at, so she took the steps that were necessary to take care of everything expeditiously. Kudos to Mallory and thanks to Smart Toyota!
Service could not find my display mileage problem so I am kinda stuck with worse gas mileage then previous winter driving.
Eric was excellent. He was both friendly and professional.
Service did not rectify the problem or concern. The undiagnosed noise remains
David was very helpful and easy to approach with questions or concerns. He answered all of my questions and explained things well. David made sure I knew what was going on with my car and kept me up to date.
Everything went well . That you !
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