Nice guy, though I would have appreciated help accessing a coupon. Not his to do, I get it.
Service people went over and above!! Thank you!!
I thought having an appointment would help but I waited for more than 1.5 hours and had to ask what the status was. It was clear that you were over-extended. In years past I didn’t mind oil changes but now it is an unpleasant and time consuming task. Like so many things I just need to lower my expectations
It took 90 minutes to complete a tire rotation. When I arrived there seemed to be no indication of the appointment I made. There was never an update or explanation as to why a simple tire rotation would take so long. The service indicator in my car was reset to 10,000 miles needed until the next oil change even though I did not receive an oil change this visit.
Seems to have been a rather long work time for a straightforward first visit safety check on the new vehicle. Ride arranging can be problematical. Customers without a 2nd car are at a disadvantage. Waiting on site (not recommended), would be a considerable time loss for the customer.
But the expected 1hour wait turned into 2 hours. But good work and nice staff
I received a text that my cars work was finished. I called Smart Toyota to confirm that they are open until 7pm and a man confirmed it. I arrived at 6:15 pm to pickup my car and everything was locked and closed. I spent $30 on Ubers there and back and still didn’t have my car back. The man that confirmed you were open until 7pm cost me money and time. Will smart Toyota reimburse me the $30 they wasted?
Great service and amazing staff
Very friendly, great humor and service.
Appreciate the efficiency and professionalism
Excellent service and personal attention. David Killerlain is continuing the excellent service I have had over many years at Smart Motors. Thank you!
Great job! Worth the the 2 hour drive for service! Look forward to continuing getting my vehicle serviced at Smart Motor’s!!
I was very satisfied with the through inspection of my car.
The Smart Motors staff are always so friendly and knowledgable. I always have a such a good experience here and I won’t take my car anywhere else!
All good, questions answered
Gregorio was very courteous , he is definitely an asset to Smart Motors.
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