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Real Reviews From Verified Customers

Service Center Review Summary

5 star 5656 reviews 61%
4 star 1986 reviews 21%
3 star 321 reviews 3%
2 star 655 reviews 7%
1 star 674 reviews 7%
Review Us
Elizabeth E.
5 out of 5
4/4/2024
Thank you!
Sara O.
5 out of 5
4/4/2024
Joey was very good at explaining things
Igor S.
4 out of 5
4/4/2024
Jacob was great! Friendly, explained things, didn't try to sell me crap I didn't need.
Thompson G.
4 out of 5
4/4/2024
Thank you David and all the Smart Motors cervices team for your support. I deeply appreciate your immediate response to my request.
Paula R.
5 out of 5
4/4/2024
Everything was explained in way I could understand and I was given prompt and courteous attention. All my questions were answered with integrity and knowledge
Jeanne J.
4 out of 5
4/4/2024
The whole experience was great. Arturo handed me back the car and I had some questions. He answered all of them and helped me reset the dashboard to digital. He also reset the clock for me to daylight savings time. All in the middle of a spring snowstorm! Thank you
Cesa 2.
5 out of 5
4/4/2024
Friendly, informative and great service.
Michael F.
2 out of 5
4/3/2024
Wait time was much longer than told to expect. Often, staff don’t know exactly the parameters of warranty, and prepaid service visits without extreme confusion & research.
Peter L.
1 out of 5
4/3/2024
My daughter brought the car in on an issue with the car being broken into when locked. The issue was never fixed and she was charged $200.00
Ryan R.
4 out of 5
4/3/2024
Thanks again for the quick service lane. I'm not always able to schedule service. Not knowing what or where I'll be based on job and other tasks.
Kathy V.
3 out of 5
4/3/2024
FYI, tech forgot to place cover back on cabin air filter.
Jhon N.
5 out of 5
4/3/2024
Thank you!
Joseph S.
5 out of 5
4/3/2024
Excellent staff. Very friendly and helpful.
Daniel L.
5 out of 5
4/3/2024
Eric was very helpful, great attitude with a smile on his face.
James R.
5 out of 5
4/3/2024
Thank for your great job on service Will! Definitely he is a wonderful person to know at Smart Motors Toyota and super helpful and knowledgeable! Thank you, James R
Daniel D.
5 out of 5
4/3/2024
Always happy with your service team. This was no exception!
Susan F.
4 out of 5
4/3/2024
Joey was excellent to work with today.
2004 G.
5 out of 5
4/3/2024
Jesse provided all the explanations I needed.
Susan K.
5 out of 5
4/3/2024
Excellent communication about my car and very courteous with finding my car in the snow!!
Patricia M.
5 out of 5
4/3/2024
Great customer service from staff, specially the young lady that helped me with my loaner (blond hair), and the gentleman that checked me out.

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