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Real Reviews From Verified Customers

Service Center Review Summary

5 star 5652 reviews 61%
4 star 1981 reviews 21%
3 star 321 reviews 3%
2 star 655 reviews 7%
1 star 674 reviews 7%
Review Us
Matthew W.
5 out of 5
5/23/2024
Paul is great. Thanks for the help!
Anna J.
5 out of 5
5/23/2024
It was a very easy process. Om from our pf town and appreciate the care and professionalism.
Jennifer M.
4 out of 5
5/23/2024
Ty was efficient and communicative. I am very happy to remain a customer of Smart Toyota.
Matt B.
1 out of 5
5/23/2024
Overall, things were good. However, I was told that my tires were set to 39 psi. One was set to 40 psi, one was set to 39 psi, and One was set to 36.5 and the other set to 35.5. I can understand being off by one PSI. But I brought up the concerns I have about a leaking tire with the staff, and I wanted all the tires set to the same pressure so that I can Keep track of any additional leaking. After I picked up my car and went to the Xpress lube and they fixed it. Again, overall, I was pleased with the service. Since you asked, I thought I would tell you my honest opinion. Sincerely Matt B
Colleen C.
5 out of 5
5/23/2024
Thank you!!
Journey Mental.
5 out of 5
5/23/2024
David was very responsive and answered all my questions
Cheryl K.
4 out of 5
5/23/2024
Great service done and completed when said would be done
Edward K.
4 out of 5
5/23/2024
Waiting time was longer than expected.
William M.
3 out of 5
5/22/2024
The odometer readings on the paperwork were incorrect. They were the readings from my service 6 months ago. The mileage in and out yesterday was 5287.
Ralph F.
5 out of 5
5/22/2024
Mallory was prompt and professional. She was friendly and efficient.
David B.
2 out of 5
5/22/2024
My routine 5,000 mile service went just fine. My dissatisfaction comes from not being able to get a piece of rubber roof trim reattached during this same visit. I had to schedule another visit to have that taken care of, which means another 34 mile round trip drive.
Felix B.
4 out of 5
5/22/2024
The service was great. The wait time was a little long but the work was done correctly.
Dietrich G.
4 out of 5
5/22/2024
Eric and Bryce were very helpful in moving things along
Victor W.
5 out of 5
5/22/2024
He did a good job
Stanton K.
1 out of 5
5/22/2024
Serviced overall was good but you were not able to figure out my check engine light problem.
Wenli W.
5 out of 5
5/22/2024
So far so good!
Margaret M.
4 out of 5
5/22/2024
She did forget to reset the service warning light but service was very fast.
Anna W.
5 out of 5
5/22/2024
Everything was great! Ty was very friendly and helpful.
Kenneth R.
4 out of 5
5/22/2024
Always good and reliable.
Stacy A.
5 out of 5
5/22/2024
Great job!

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