Paul communicated well and was very approachable.
Eric was very professional. He covered the inspection details and the service was completed within 45 minutes.
Eric was very thorough and a pleasure to work with. Answered all of my questions and gave me the info I needed.
I’m always pleased & satisfied with Smart motors.
I miss the fresh cookies!! Ha!
Thanks to service ingress Peter we finally got our second key fob
I don’t think I’ll be returning.
Great care and service at Madison WI Smart Motors with Jacob. He was very professional and communicated with me along the way. Please take good care of employees like this! Thank you
Very happy with the attentiveness of Ian and the speed at which they completed to ask. Very unhappy to find my keys left on the dashboard by the technician who washed my vehicle and left my vehicle unlocked in the parking lot which might have been a Temptation for thieves. I would have been very upset to come back and not find my car there. I know it was an oversight please do not scold them I just wanted you to know.
They have good service and friendly to me. Thanks for your service
Eric was extremely thorough and very nice. A pleasure!
When I arrived at the Express Service, I instructed the technician to not touch the tires since I was just at the tire store where I purchased the tires. They rotated and balanced my tires for me, then filled the tires with nitrogen instead of air. When my oil change was completed a different technician told me that the tires were over inflated. I trust the tire store knew what pressure was needed. Now I have to go back to them to correct. I wish Smart Toyota would have followed my instructions.
JESSE IS ALWAYS GREAT. We go to smart toyota because of him . Been foung thst for 14 years snd until recently had 3 cars wevtook there. One died do now it is 2.
She was so nice. Very enjoyable
The fact that I bring my car in and you want to charge 190 bucks to diagnose the problem is absurd. Went to another place and they didn’t charge to diagnose it, but they have the job to fix it now.
Ty was great- kept me apprised if additional service needed. Very professional and courteous.
Ian did a great job of keeping me informed about the status of my vehicle and how much time it would take and how much it cost.
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