Bryce provided excellent customer service!
Lorica was excellent. She explained everything perfectly. Would be happy to work with her again.
They make me appointment at 8:45 am 05/29/24. I drop the car at 8:30 7 hours later they call me they said we don’t have time to look your car Tell me I’m wrong. Or they are wrong. Please next time be professional on those appointments, that day I was off work because the car was in the shop for service on they don’t do anything in my car. Thank you
Alway grateful to have a place where I can bring my car and have it worked on by people I trust
The wrong Vin number was used and the cabin filter cover was left on the dash. I reinstalled the cover and called about the Vin number hoping to get a revised invoice. I was told they made notes about the error
The service received from Arturo was friendly, great, and exceeded my expectations. Thank you Arturo
Ian was very conscientious and professional in his service.
I am willing to respond to the next survey
Arturo did a very nice job.
Timely, kept me informed, offered options. Thank you.
Always an hour to 1.5 hours longer than stated. Also, I STILL don't have my second key. Thanks
I was in a time crunch to get to another appointment and Mallory saw to it that a tech could get right to work on my car and get it finished for me in plenty of time. I really appreciated that my busy day could stay on schedule!
I'm not satisfied at all, after picking up car I went and got car wash and started wiping it down (while car running) and start smelling & seeing smoke. Lift hood and there it was, exact same thing, fluid leaking. So now I have to return my car back to you guys in a hour after picking it up. I'm not happy about that at all.
I was completely satisfied with my visit today, but I think the wait time can be improved upon. Both of my appointments have lasted approximately one and a half hours.
Great job!
Jesse was awesome as always!
Loved working with Melissa!
Helpful. Personable. Knowledgeable!
Thank you! Melissa!
Ty was great! Kept me informed and was efficient on a busy day. Very nice!
Dave was a great customer service person; he was courteous and efficient. The work I had done was quicker then estimated which was good also.
Always find staff efficient and polite.
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