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Real Reviews From Verified Customers

Service Center Review Summary

5 star 5638 reviews 61%
4 star 1974 reviews 21%
3 star 320 reviews 3%
2 star 653 reviews 7%
1 star 672 reviews 7%
Review Us
Rosemary M.
5 out of 5
10/13/2024
He was very helpful in answering my questions & advising me. He was so patient and professional. Great job!!
David J.
4 out of 5
10/13/2024
Competent and polite
Kathleen S.
4 out of 5
10/13/2024
Like my canary.
Arsenio C.
4 out of 5
10/12/2024
Email me please. It was a great job! Thanks!
Theresa W.
4 out of 5
10/12/2024
Check in was quick and efficient. Jesse was friendly and professional. Jesse reviewed cost information with me at my request, and I was very pleased with the final cost.
Ben L.
1 out of 5
10/12/2024
It just took extra long for service that I had an appointment for. It sounded like they were understaffed. They threw in an extra car wash because of the delay.
Michele P.
4 out of 5
10/12/2024
Joel worked hard to make sure I was done in time for another appointment. He was still thorough and provided recommendations for when I had more time
Daniel S.
2 out of 5
10/12/2024
Was not told the work and payment were to be made at a place other than the service center.
Jason P.
5 out of 5
10/12/2024
Joel is exceptionally good. I’ll never take my Toyota anywhere else but Smart
Jeffrey L.
4 out of 5
10/12/2024
The work done was excellent. My only complaint is how far out you have to book out appointments.
Carl W.
5 out of 5
10/12/2024
Justin was excellent. He communicated everything as it progressed and made sure everything was taken care of. As always, the folks at Smart are outstanding!
William H.
5 out of 5
10/12/2024
Great service polite personal!!!!!
Frederick B.
5 out of 5
10/12/2024
Jesse did a great job getting the work done timely.
Ricardo M.
5 out of 5
10/12/2024
Good service
Jill G.
5 out of 5
10/12/2024
Great service from start to finish. Was a great oil change/tire rotation.
Robert P.
4 out of 5
10/12/2024
Helpful explanations & understanding, not pushy.
Kenneth K.
5 out of 5
10/12/2024
Great job Took me in n got me out in good time.
Schar And.
5 out of 5
10/12/2024
None
Kirby K.
4 out of 5
10/12/2024
Fast and efficient. A 100% improvement over my last visit which took two hours. Service was completed in 40 minutes.
Joseph R.
5 out of 5
10/11/2024
Eric was very helpful and professional

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