Ian made our experience so much better and we'll look forward to working with him in the future.
Melissa was very friendly, thorough, knowledgeable and communicative. I appreciated her service.
No problems, wait time good
I got more tires rotated and the tire pressure sensor light was on when I started my truck in the parking lot when I picked it up. How can that be? I thought maybe it would just shut off after driving away, but it didn’t all day. Now I’m going to have to bring it back in sometime to get checked when that should have been addressed already.
He was very thorough and his explanations. And a pleasant personality.
Your online scheduling program is confusing. I scheduled an appointment for dropping off the vehicle , but planned to wait. I was taken care of very well but was told the program does not indicate when dropping off to wait is not available? My advisor indicated he has brought this issue to management with no response . As a new customer who recently bought a new vehicle I think your service scheduling could be improved.
Your service is always great ! Above and beyond professional service from Ian and your whole organization. Many thanks to Ian and the whole team.
Melodie P
A Toyota battery purchased from smart motors in august 2022 should not have needed to be replaced!
The service I received was very professional and expedited. All smart employees were personable and professional!
Your service was excellent.
Work was completed in a timely way! I was notified via text!
David was super helpful, courteous, and efficient helping me with my car today.
Sean was friendly and kept me well informed about my car's status. Great job, Sean!
Liam did a great job of checking me in —with no appt.
Further work was recommended and it was done while I waited.
Appreciated the thoroughness of the service
Thank you for the excellent service.
He was very knowledgeable and honest.
3 1/2 hours is too long for an oil change tire rotation called ahead of time to set up an appointment and got there on time for the appointment
Very satisfied, everything was great!!
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