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Real Reviews From Verified Customers

Service Center Review Summary

5 star 5630 reviews 61%
4 star 1971 reviews 21%
3 star 319 reviews 3%
2 star 652 reviews 7%
1 star 671 reviews 7%
Review Us
John S.
5 out of 5
10/31/2024
Very courteous, helpful service especially for a non-appointment customer.
Eugene H.
1 out of 5
10/31/2024
Everything was more than expected except the windshield wiper reservoir was filled with staight ordinary H2O. I had to empty it and put in real fluid that was good for-20 below.
Johnathon Z.
5 out of 5
10/31/2024
Great service, happy with the tires and Alyssa was awesome!
Mariana R.
5 out of 5
10/31/2024
Excellent customer service
Willow H.
5 out of 5
10/31/2024
I know nothing about vehicles and your lovely thoughtful service men explained everything without making me feel like an idiot! Thank you very smart Toyota!
Mark R.
5 out of 5
10/31/2024
He answered all my Qs and was very professional and kind.
Pamela D.
5 out of 5
10/31/2024
Great communication!
Sharon O.
5 out of 5
10/31/2024
Joey was professional in dealing with my car and me.
Lyle M.
5 out of 5
10/30/2024
The work was done in a timely manner and I was kept informed throughout the process. Everyone around were respectful and professional to the customers.
Shelly F.
4 out of 5
10/30/2024
The gal doing the loaner cars is awesome!
Rita R.
3 out of 5
10/30/2024
Alyssa was great. Your service department needs some training on Customer Service and timeliness.
James K.
5 out of 5
10/30/2024
David did a great job for me
Rodrigo G.
5 out of 5
10/30/2024
Great customer service
Haile B.
5 out of 5
10/30/2024
How come the brake wear measurements were more (5mm) than the last time(4mm) ? Thank you for your great follow up about our satisfaction about the work done.
Smith And.
4 out of 5
10/30/2024
I was very happy with the ustomer service as this was my first visit for car maintenance service.
Nate B.
3 out of 5
10/30/2024
Service was great. Price was a shock.
Ellen F.
4 out of 5
10/30/2024
I really appreciated the printout that showed the status of items like my tires, brakes, filters, etc. Gganks.
Sylvia C.
5 out of 5
10/30/2024
Everyone was very nice and courteous.
Donald L.
4 out of 5
10/30/2024
Is my new battery under a warranty?
The Verona.
4 out of 5
10/30/2024
Sean helped me to understand why my filter was all chewed up due to rodents. Sean is professional and an asset to Smart Motors. Thank you for servicing my car.

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