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Real Reviews From Verified Customers

Service Center Review Summary

5 star 5624 reviews 61%
4 star 1971 reviews 21%
3 star 319 reviews 3%
2 star 652 reviews 7%
1 star 670 reviews 7%
Review Us
Michael B.
4 out of 5
1/9/2025
Mallory takes great care of me! I am no longer anxious when I have to take my car in for service. I know that she will not take advantage of me and that makes me feel safe and calm.
Lea H.
5 out of 5
1/9/2025
Excellent care as always, even went above and beyond to calm my concerns!
Shauna M.
5 out of 5
1/9/2025
Great experience!!! Nice guy I dealt with!
Olvin M.
5 out of 5
1/9/2025
Paul Fredrick help resolve the recall issue in a timely manner. I hope that there is more people like Paul working for toyota. Thank you Olvin Geovany Maldonado
Nancy G.
5 out of 5
1/9/2025
Scott was very pleasant and professional.
Jennifer D.
5 out of 5
1/9/2025
Very friendly and efficient service.
Jason R.
5 out of 5
1/9/2025
Mellissa was great! Answered all my questions professionally and made me feel like my car was in good hands.
Andrea K.
4 out of 5
1/9/2025
Staff explained what needed to be done and costs and it didn’t take that long. Appreciated a pleasant place to wait.
Jacqueline J.
5 out of 5
1/9/2025
David was prompt, friendly and efficient.
Yidan W.
4 out of 5
1/9/2025
If waiting time be shorter, that would be perfect.
Lori G.
5 out of 5
1/9/2025
Always great service, friendly team and reasonable wait times! And good coffee too!
Barbara B.
4 out of 5
1/8/2025
Price has doubled as compared to 4 months ago!
Douglas H.
5 out of 5
1/8/2025
Excellent service
Matt B.
2 out of 5
1/8/2025
Express lane techs wear black gloves while working. They also wear the same gloves while driving my vehicle. Some techs are using industrial sprays and other chemicals that I do not want on my steering wheel or other surfaces in my vehicle. Also, unlike before moving to express lane system in May for oil changes, the seat is not covered and a floor mat cover is not provided. Would like to see changes made in those regards. Thank you.
Kate W.
4 out of 5
1/8/2025
Great job and tech answered my question about the ac system
Tom K.
2 out of 5
1/8/2025
Was completely satisfied, except I was not given the usual free car wash!
Larry D.
5 out of 5
1/8/2025
Mallory was very attentive and accurate.
William M.
5 out of 5
1/8/2025
None.
Raj R.
3 out of 5
1/8/2025
Jesse was great, some of the other staff could certainly smile and be a little friendlier !
Chariss L.
5 out of 5
1/8/2025
Very kind and helpful. Thank you

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