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Real Reviews From Verified Customers

Service Center Review Summary

5 star 5613 reviews 61%
4 star 1970 reviews 21%
3 star 318 reviews 3%
2 star 650 reviews 7%
1 star 666 reviews 7%
Review Us
Grant V.
5 out of 5
3/1/2025
A+ service
Ruthie W.
5 out of 5
3/1/2025
The service was great. The people was kind.
Karen B.
4 out of 5
3/1/2025
Joe and the intake man (first name began with a “G”. ) Both answered questions, offered suggestions, and made the short time with them enjoyable and pleasant. Great guys. Smart is lucky to have them.
Sharon K.
4 out of 5
2/28/2025
Melissa was very helpful and took the time to explain the maintenance performed on my vehicle and answered my questions I had.
Pamela J.
5 out of 5
2/28/2025
Eric was excellent!
Zoe S.
5 out of 5
2/28/2025
Alyssa Day and Joe (car ****) were both a delight! Thank you!
Kim G.
5 out of 5
2/28/2025
Scott and Will were very thorough in answering all my questions for my current visit and explaining upcoming maintenance needs.
So N.
5 out of 5
2/28/2025
They did a good job
Josh H.
5 out of 5
2/28/2025
Ian was awesome, timely, and helped me on cost with some coupons I didn’t know about. Very appreciative
Kimberly M.
4 out of 5
2/28/2025
I've noticed a big improvement in your customer service recently, including that I was able to get an appointment within 2 days of calling! Also your process during the service was excellent, even better than before. Thank you!
Erik R.
5 out of 5
2/28/2025
Sean was super nice and helpful
Jennie C.
5 out of 5
2/28/2025
Well done !
Marcy J.
4 out of 5
2/28/2025
I’m beyond satisfied with Bryce! I hope she’s the person I get next time!
Mark W.
4 out of 5
2/27/2025
Joe did a great job presenting the Information about my vehicle and was clear about what was necessary and what was recommended. Thank you!
Shahrokh M.
4 out of 5
2/27/2025
Your prices are high.
Maureen W.
5 out of 5
2/27/2025
I appreciate the great service and keeping me updated.
Karl H.
4 out of 5
2/27/2025
Everything went great. No issues at all.
Doug M.
1 out of 5
2/27/2025
I arranged for an appointment, 1:15 to have my car worked on, and I would wait for it to be done, in about an hour. I was scheduled for the appointment, but when I arrived on time for the appointment, the appointment was for me to have a loaner car. I made it very clear when making the appointment, that I wanted to wait, and not have a loaner. I believed at the time of the appointment that we agreed to this arrangement I clarified earlier to you. This error wasted an hour out of my day. Paul was good with his service with me.
Dale S.
5 out of 5
2/27/2025
He was awesome thank you really went out of his way . Made me rethink my next possible vehicle . Well done .
Lori G.
4 out of 5
2/27/2025
It was wonderful to work with Mallory. She made arrangements for me to get to my office quickly and notify me immediately when my vehicle was ready for pick up. Thanks!

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