Very helpful and nice. Top quality service
Quick service and great recommendations for next time
I don’t have any concern about the quality of the work performed, but waiting over 3 hours for an oil change and replacement of a 12 volt battery is unreasonable. When I called almost a month in advance to make the appointment and asked about how long it would take, the estimated time was far less or I would have opted to have someone pick me up when I dropped off the car.
good job by all at the service dept
I was quoted $35 on the phone when scheduling todays appointment. When I arrived was told $50. Manager agreed to bill me $35. Not happy added incidental 18% fee ($6.95)without notification until payment was presented. When asked what are incidental’s are they said items needed to change tires, like cleaning rags, gloves, etc! Unbelievable!
Caleb was great. We will seek him out if possible next time!
Caleb is a quality professional!!
Jenna and team saved my tail this morning. I had a leaky tire and needed to travel all week for work. Appreciate your help on the tire fix today????
Got me in quickly and fast oil change. Eric was thorough and friendly.
Greg was excellent! He helped me search for available coupons online (there was one), and was very thorough in keeping me informed about my service. He’s a wonderful ambassador for Smart Toyota!
It’s great being able to make a service appointment. Please keep this.
Very smooth and efficient service experience.
He texted me and kept me informed
Eric was efficient, professional, and respectful. He explained everything in simple clear terms and kept me updated the entire time throughout my Cara service. Was a great experience I’d be happy to work with him again!
Melissa gave wonderful customer service! She let me know well in advance that my car may need to stay over night which was helpful for planning my week. She was attentive and kept me updated through out the process.
This was my first experience and it was wonderful! They were so kind and efficient!
Sean did a great job. He was communicative, informative, friendly, and my appointment was completed very quickly.
Not her fault. Your schedulers represented that a needed part was in but it wasn’t so you wasted my time!
professionally and on time
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