The work was done in record time. Much better time than I’ve ever experienced at Smart. Thanks team !!
The service advisor was wonderful. Very pleasant and a great experience with him overall.
Great timing. Great communication
Service reps need to explain the costs in the service completed. What the heck are shop supplies for an oil change? How many rags do you need? Do we pay for the soap for handwashing too? This makes an oil change $125? Wow. Smart Toyota make one smarts. Oh the coffee and 15 point inspections and car wash are NOT free?
Thanks for everything Jesse!
El personal es muy amable
The entire process was professional and conducted in a timely manner. Ian Spencer kept me informed by way of updates. As of today I am satisfied of the work done by the technician ( Michael Herkama). Thanks
Very satisfied with the service and the assistance of Scott Lutzke. I have recommended Smart Motors to many, many people. I’ll be back!
My problem was taken care of promptly. I was pleased that I didn’t have to return for an appointment.
Melissa did a fantastic job communicating with me and delivering on her promises. Thank you, Melissa.
I now have oil leaking out the bottom, near the oil filter housing and bottom of oil pan.
One of the bolts to the air filter housing is missing
Vacuum hoses were not reconnected
Eric did a great job keeping me informed and updated on the status of my car. The new appointment set up was easy to use and was much more customer friendly with a better interaction with Eric.
Timely, professional, friendly.
Thank you.
Jesse provided the best experience i have had with the service at smart motors. Promptly answered my questions. Also he looked up my warranty information without asking. I greatly appreciate the service and experience I had yesterday!
I have dealt with Justin twice now, and I couldn’t be more satisfied. He is friendly, welcoming, and very efficient. He never treats you like a stranger which is rare these days!
Great service and great experience as always! Thanks Smart Team!
I asked them to look at a noise I was hearing when I drive and they would not listen for it. I was told that I would have to come back another time and book a different appointment for that.
Professional efficient knowledgable
Everyone was friendly, helpful and timely!
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