It was a pleasure working with Vincent!
Much more often than not, Smart Motors has given me a pleasant and satisfactory experience. Today's visit was brief, but was among the best.
Mallory was very professional, friendly, and helpful! I appreciated her updates with my vehicle’s services.
The communication with the process of keeping me informed was great. First time having that
Satisfied with work and professional manner from Vincent.
The team is friendly and efficient. Which makes it refreshing for the customer. Thank you.
The service was prompt and well done. Sean was easy to deal with and did not try to push additional services or products, which I appreciated. Good job!
We were in for routine maintenance. Eric reviewed the vehicle inspection and made recommendations regarding upcoming service. The whole process took no more than 20 minutes.
Gregorio did an awesome job for me. Friendly, knowledgeable and helpful. Terrific service experience.
Timely, thoughtful service
The service at Smart Toyota was absolutely phenomenal. It was nice to talk to a mechanic and not feel like I was being talked down to. My only complaint is absolutely not with any of the workers, but with the online scheduler. It quotes the price of an express oil change as about $30 cheaper than the actual price. I feel like that puts unnecessary stress not only on the customer but on the mechanics as well for having to deal with confused or frustrated customers.
She was nice and attentive. Knowledgeable.
Gregorio was very polite, knowledgeable, and provided very good customer service.
Ver
Bey
Very happy and would referr smart motors to anyone
When a car is done in the Express area, have someone tell you specifically where the car is located. Don't just gesture and say that it's in the lot "down there". Especially on a day like today so I had to walk around in the rain. I had to go back inside and ask where it was. Not happy.
Jesse was responsive and answered all my questions. His follow and service was great.
Caleb should be given a statue for his work.
Everything that needed to be done was well explained before it was done. No surprises at checkout.
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