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Real Reviews From Verified Customers

Service Center Review Summary

5 star 5562 reviews 61%
4 star 1948 reviews 21%
3 star 315 reviews 3%
2 star 643 reviews 7%
1 star 662 reviews 7%
Review Us
Dale K.
4 out of 5
7/29/2025
He was busy but still was patient helping me.
Robert L.
4 out of 5
7/29/2025
Smooth and no issues. Thank you
Shawn M.
3 out of 5
7/29/2025
Took a little longer because they broke something, which they fixed.
Sean G.
5 out of 5
7/29/2025
Thanks for going through everything so thoroughly, Justin, and for getting my vehicle fixed promptly. Much appreciated!
Maribeth S.
5 out of 5
7/29/2025
Caleb S was great. Couldn’t ask for better service. Thank you.
Yvonne G.
5 out of 5
7/29/2025
This was a great experience. Caleb was fantastic. Today makes me glad I bought a Toyota.
Brett N.
1 out of 5
7/29/2025
Check engine light came on 15 miles after visiting for inspection and oil change!! Not sure why??
Gary H.
5 out of 5
7/29/2025
Thanks for your help
Emar T.
5 out of 5
7/29/2025
Great service from Vince
Anthony S.
2 out of 5
7/29/2025
You ****
John D.
4 out of 5
7/29/2025
Excellent service agent!
Suzanne Paulette.
2 out of 5
7/28/2025
I have been buying new Toyotas for over 20 years. This is the first time I bought a used one. I have never left after having my car serviced with a dirty windshield. I even asked the first guy if they topped off the liquids and washed the windows. He said yes. The first thing I noticed was that the windshield was not cleaned. Maybe it’s because it was used and not new. I was/am disappointed. I’ll have to lower my expectations for the next time. The man at the end was very, professional and thorough and gave me some good advice. Have a nice day. Sue Patterson
Alex H.
5 out of 5
7/27/2025
Vincent was very helpful. It was a good experience. Thank you.
Thomas C.
5 out of 5
7/27/2025
Helpful and quick
Steven E.
5 out of 5
7/27/2025
Eric was very attentive and communicated very well. The service was done ahead of schedule. I am completely satisfied.
Silverio S.
5 out of 5
7/27/2025
Good customer service and explanation about my vehicle maintenance. Caleb was Kind and professional. Congratulations.
Paula B.
5 out of 5
7/27/2025
Very speedy!
Marlo Z.
5 out of 5
7/27/2025
David was very helpful. I will definitely return to Smart Toyota and I would request David again if possible.
Lauren W.
5 out of 5
7/27/2025
I’m a Smart customer for life.
Debra D.
5 out of 5
7/26/2025
Eric was great to work with - friendly, knowledgeable, and efficient. This was my first visit with my new car, and the visit was quick and easy.

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