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Real Reviews From Verified Customers

Service Center Review Summary

5 star 5553 reviews 61%
4 star 1946 reviews 21%
3 star 314 reviews 3%
2 star 643 reviews 7%
1 star 661 reviews 7%
Review Us
Sandra B.
4 out of 5
8/27/2025
Everyone very accommodating to me with loading & unloading my power wheelchair! I also appreciated that you otividdd water in cans rather than plastic bottles. Thank you.
Jerry M.
5 out of 5
8/27/2025
Very satisfied.
Jeffrey B.
5 out of 5
8/27/2025
David was great to work with He met and exceeded my expectations
Richard L.
5 out of 5
8/27/2025
The Smart representative was pleasant, courteous, and knowledgeable. A pleasure to deal with. Excellent customer service.
Ryan R.
4 out of 5
8/27/2025
Mallory was fine on the text communications. Paul was actually the one who helped me when I came to get my car. He was great and helped me get out the door and on my way home.
Jennifer J.
5 out of 5
8/27/2025
Justin was calm and caring. He kept me informed all through the process. He has great customer communication.
George E.
5 out of 5
8/27/2025
The customer service was great! Everyone was friendly, informative and it was fast. Very happy.
Patricia M.
5 out of 5
8/27/2025
Caleb was great
Ellen S.
1 out of 5
8/27/2025
My appointment took much longer than it should have due to a mismarked part number. It wasn’t really anyone’s fault there but I was not expecting to spend almost four hours in the waiting area.
Michael T.
5 out of 5
8/27/2025
He was helpful, prompt, and communicative.
Linda R.
4 out of 5
8/27/2025
Eric was very personable n fun to talk with. He explained what I needed. He made these expensive tires seem not so bad. ????
Joyce K.
3 out of 5
8/26/2025
Alyssa is going to contact me about lettering that was not available.
Mary M.
5 out of 5
8/26/2025
José was professional and courteous. I appreciate that he introduced himself first before diving into the work being done on my car.
Peggy C.
5 out of 5
8/26/2025
Satisfied with service experience.
Jerry J.
2 out of 5
8/26/2025
Initial communication was not satisfactory
Kathy R.
5 out of 5
8/26/2025
Sean was great! Attentive, considerate of time and costs, and knowledgeable. Thanks!
Kathryn M.
5 out of 5
8/26/2025
Great experience, as usual.
Theodore G.
5 out of 5
8/25/2025
Alyssa was very friendly and helpful. No complaints at all.
David S.
4 out of 5
8/24/2025
David was awesome. Great and timely communication. He was very kind with helping me understand tests, timelines, and options. I felt very comfortable asking David any questions I had. Great experience.
Clair D.
5 out of 5
8/24/2025
Took care of my needs with professionalism, and was courteous at all times. An excellent experience.

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