I liked the way he treated me, he explained what they checked on the car and at the end he asked me if I had any questions and he would be willing to help me
Thank you for great service
Because I had to make a second trip to have a bolt replaced, the dealership did not charge me at all which would have cost me $37. I appreciate their consideration for my time by doing that.
Matt was professional and courteous. Very satisfied with my service experience.
Sean was very professional in explaining my actual service needs during the scheduled visit.
Mallory was amazing! She took a bad situation and made it right! She was so very kind and thoughtful! I cannot say enough good things about her! Thank you Mallory!!!
Nothing against the representative, but the $15 bogus surcharge not disclosed in the online pricing made this a bad experience. Smart Motors should act with
more integrity.
Allysa very much impressed her committed service to me as a customer +++
I appreciated how Mr. Spenser carefully checked my vehicle maintenance records, and decided which components required attention. He kept in touch with me as the work progressed. The entire Sharp Motors Service department seems well run and efficient. It was also a treat to have a loaner car during the day while the work was done. Would definitely recommend them!
Jesse was professional and courteous as a service advisor. We had a great and smooth experience!
Everything was great from scheduling my service to check in. Also the very friendly and professional service Eric provided in the waiting area! It was a speedy process! Thank you
I was charged$155 for my last service in May 2025 (which should have been covered by my Prepaid Maintenance Plan). This time when my husband took my car in for another service. My husband said the guy was very cold and dismissive, lack of care attitude. The guy did not even apologize for the mistake. I am very disappointed with the service.
Missed topping off all fluids
Positive experience. When Matt said the service would take several hours I was initially concerned but he found me a loaner car so I could continue with my day and not have to wait at the dealership for the whole time. I was really pleased with the whole experience
No additional comments. Sean is good at what he does.
David provided me with outstanding customer service. He saw me come in and immediately came to see what the issue is as he knew, as my service advisor, I did not have an appointment. It was my tire and he took over from there to make sure I got the service I needed.
David is awesome! He is a caring service advisor who wants the best for his customers. I am so lucky to have him as an advisor!
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