Keep up the good work you all do there get us in and out as fast as you can and that’s what I like coming there not there for hours like other places you go to. Also your all friendly people and you tell us what’s going on with our cars truthly not tell us what you have to say which some places do to make you pay . Thanks ????
I called as I left my pink water bottle there. And women on phone rude and said she could not teach anyone to ask.
Sergio kept me informed and my service was completed faster than expected.
Fast and professional service!
The service was excellent.
The diamond care for windshield was not done correctly..smeared but didn’t realize until I got on the Hwy.
Otherwise it’s alright. Wonder about the alignment tho as well?
Should get that ckd
Thank you for your wonderful service today. I had some financial problems, couldn't bring my car to the service, but with your help I could finish what I need with my Toyota RAV4. All the team member's advice and help were top of the chart. Always feel at home with your service. Thanks again.
My technician was absolutely fantastic today and very kind. Made me want to be her friend!
Very cordial, friendly, and professional customer service.
Service was done in a timely manner, and I really appreciate that.
Your service today was very good. It was done very quickly and efficiently although a very easy fix this time. Although I do like all of original Toyota parts, I do not like aftermarket parts for my Toyota vehicles.
Eric was very professional, friendly and knowledgeable. He explained everything that was done on the car and what they checked.
Having been a customer of Al Franklin’s for years I have seen your wonderful customer service first hand. When service appointments were moved to the small garages I was so disappointed. This visit? We’re back in the main service bay and I am delighted. So much nicer, safer, and spacious. Jess was wonderful and I appreciated the loner for the day. Excellent experience.
The problem was not fixed which I have already paid for. The broke the windshield and tried to hand over the car with that damage. After I showed them they fixed it. But the initial problem is still not fixed and I left my car again to fix.
Caleb was friendly and professional!
Very fast, explained everything, very nice.
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