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Real Reviews From Verified Customers

Service Center Review Summary

5 star 1601 reviews 53%
4 star 718 reviews 24%
3 star 109 reviews 4%
2 star 276 reviews 9%
1 star 331 reviews 11%
Review Us
Kathy J.
5 out of 5
11/22/2024
Very professional
Craig G.
5 out of 5
11/22/2024
Ray was very kind. He kept me well informed about what was going on with my car. Thank you.
Deborah H.
4 out of 5
11/22/2024
Always a good experience..shuttle driver was great...Steve even went out and drove my car up to the service door...I appreciated that a lot.
Aristocrat M.
4 out of 5
11/22/2024
Steve is great to work with!
Nancy T.
5 out of 5
11/22/2024
Happy to oblige.
Kimberly D.
5 out of 5
11/22/2024
She was very sweet and answered all Of my questions
Denise G.
4 out of 5
11/22/2024
She was fine and very helpful. I do wonder why someone went into my glove compartment. I have a handicap placard that was on the floor of my car. It came from the glove compartment and I'm just curious as to why they had to open the glove compartment for any reason. If they needed to do that to reach something in the multi-point check then I understand it but I'm not aware of what that would be. Thank you.
Christine W.
4 out of 5
11/21/2024
So glad I could get in quickly without appointment!
Eileen Y.
5 out of 5
11/21/2024
Thanks for your service.
Brenda B.
5 out of 5
11/20/2024
Excellent Employee
Bruce V.
1 out of 5
11/20/2024
Happy with everything except my tire pressure warning light came on this morning. All four tires were at 25 psi or lower. Just wondering if you check psi anymore because it was not indicated on the service report. Otherwise the service was excellent as normal.
Jack W.
1 out of 5
11/20/2024
I requested twice for the tire pressure to be performed, once when I arrived and again when I received the email about the work. But it was not performed, as it never is.
Ryan F.
4 out of 5
11/20/2024
It was a simple service. (Headlight refresh on a 2012 Tundra). it went well as expected. I’ve already driven the car after dark and the lights work much better. The shuttle service is an absolute must for a service department. Keep that working, please.
Cyndi M.
3 out of 5
11/20/2024
I was contemplating if the oil just needed to be changed every 10,000 miles? I have not had a new car in a long time. Can you verify this please?????
Marcos G.
4 out of 5
11/20/2024
Happy holidays
Kim C.
5 out of 5
11/20/2024
Courteous and friendly
Robert G.
4 out of 5
11/19/2024
Service writers & low level techs should be trained to handle dash info systems issues. Sales people are frequently unavailable.
James B.
5 out of 5
11/19/2024
Ray listened to my concerns and inquiries that I had about my vehicle. Thank you!
Keith C.
4 out of 5
11/19/2024
I was most impressed at the turn around time today. Thanks!
Don N.
5 out of 5
11/19/2024
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