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Real Reviews From Verified Customers

Service Center Review Summary

5 star 1598 reviews 53%
4 star 716 reviews 24%
3 star 109 reviews 4%
2 star 276 reviews 9%
1 star 330 reviews 11%
Review Us
Christopher H.
5 out of 5
2/8/2025
Good job! Feel like vehicle was in good hands.
Betty E.
5 out of 5
2/8/2025
Thank you! Beth was very courteous.
Andrew S.
4 out of 5
2/8/2025
Steve was extremely helpfull. You’re lucky to have him
Dennis L.
1 out of 5
2/8/2025
I was a little surprised by the price of the service, I thought I was only paying for an oil change and inspection. I thought the recall was paid for.
Bryan S.
5 out of 5
2/8/2025
Beth was great. Excellent service.
Arlene E.
4 out of 5
2/8/2025
I was so impressed with everyone I encountered. Your employees were so kind and thoughtful even though I could see how busy they were. One service man even offered to bring my car to me when he could see I was in some discomfort with back pain. I tried to protest as I could see how busy he was but he insisted. I have been singing the praises of my total experience with people all day. Your courtesy van driver was so prompt and even offered me assistance to enter the vehicle.
Chris U.
1 out of 5
2/8/2025
Happy with the service and personnel. When I went to check out I asked what the charge was and was told it was $58.86. When I got home I was notified by Master Card the charge was $60.63. I looked at my paper bill and saw a $1.77 “service charge”. Minor point but should have been given an accurate charge amount. Most likely a credit card charge (3%) but I wasn’t informed of any “service charge”. I had plenty of cash on me to save an instant $1.77. A minor issue. Was pleased with the service.
Ronald F.
5 out of 5
2/7/2025
Went well.
Kwaneka B.
5 out of 5
2/7/2025
Thank you for your wonderful work. Always appreciate doing business with you.
Robert T.
3 out of 5
2/7/2025
Don't need or want any more surveys
Norma P.
5 out of 5
2/7/2025
Lewis Toyota has always given me great service ... professional, friendly, financially aware.
Melissa W.
5 out of 5
2/6/2025
Very friendly!
Liza R.
4 out of 5
2/6/2025
Ray has always been welcoming and polite. I wouldn’t trade going anywhere else for my vehicle needs. I will keep driving from Junction City for the services provided here. Thank you Ray.
George R.
4 out of 5
2/5/2025
Problem taken care of in 5 min. Thank you.
Marc L.
5 out of 5
2/5/2025
Quality service that was timey.
Shayla P.
1 out of 5
2/5/2025
Charges were on the bill like tire rotation, they did not rotate the tires. I did have them remove the charge. Then asked me if I wanted them to update their report that the tires weren’t rotated after they put that they were rotated. I feel like the service dept needs to be thorough and ACCURATE with the services being provided and what was actually done. It makes me question if the services being provided are even being done correctly or half assed.
Mark V.
5 out of 5
2/4/2025
Actually, Beth was helpful by explaining alternative explanations to my questions. She gave me renewed confidence in Ray Brown and the Lewis Toyota service team.
Barbara H.
1 out of 5
2/4/2025
Do not send me a text at 7:06 am!!!! I was charged for a tire rotation & I purchased the tires from you. Had to come in because I wrote a check & re write a check to you. You need to have a sign that says you charge a service fee if you charge.
Becky N.
5 out of 5
2/4/2025
NA
Mary E.
5 out of 5
2/4/2025
Love the people at Lewis, very friendly and dependable!

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