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Real Reviews From Verified Customers

Service Center Review Summary

5 star 1580 reviews 53%
4 star 709 reviews 24%
3 star 107 reviews 4%
2 star 274 reviews 9%
1 star 322 reviews 11%
Review Us
Larry W.
5 out of 5
5/27/2026
Ray did a great job and friendly
Carlos V.
5 out of 5
5/27/2026
Accommodating and expedient. Best oil change I’ve had.
Timothy H.
4 out of 5
5/27/2026
Been going to toyota ever since I have owned a toyota, that's about 35 years. Great mechanics that let me watch and ask questions. I will ALWAYS buy toyota!!
Kelly C.
3 out of 5
5/23/2026
YOUR ITEMIZED BILL IS INDECIPHERABLE. I was unable to make the charges add up. I was unable to tell if my 10% coupon was included. I did find a dirty black carbon filter on my car seat. I hope it wasn't important.
Jennifer A.
5 out of 5
5/23/2026
Lewis Toyota of Topeka has always done a wonderful job serving me and servicing my vehicle. I have always been pleased with them and the timely manner that they do things in. Ray Brown was very professional, respectful, and courteous. He was very informative and explained everything clarity and ease. I was very happy with him and the service that he provided. I would recommend Lewis Toyota of Topeka to anyone and would highly recommend Ray Brown.
Stephen M.
5 out of 5
5/23/2026
Beth was great!
Steven B.
5 out of 5
5/23/2026
Very thorough. Thank you!!
Melissa G.
5 out of 5
5/23/2026
Always great service! Thanks to the team!
Lisa M.
4 out of 5
5/23/2026
Beth was extraordinarily helpful and understanding. I am grateful for the work done and service given! Glad to be back at Lewis toyota!
Alan M.
1 out of 5
5/22/2026
Every thing was good except for failure to place tire air cap on left rear tire
Roy L.
5 out of 5
5/22/2026
Ray was very helpful I had forgotten about my appointment and he helped me get in the same day.
Tamra M.
5 out of 5
5/22/2026
Not only did the work exceed expectations but John the shuttle driver was great! Thank you!
Michael K.
5 out of 5
5/21/2026
Nice people
Louise E.
5 out of 5
5/21/2026
Steve was very kind and welcoming! It was also nice to see John Dasher the salesman who helped me purchase my RAV 4. Louise ????
Elisabeth K.
2 out of 5
5/21/2026
We have used Lewis Toyota for almost all of our service needs for approximately 20 years. Ever since Kelly left, the quality of service has declined. Every time we have come for service in the last four years or more, either the job hasn’t been done thoroughly and properly, or we have been upsold or overcharged. Yesterday, I received a text asking me to authorize $1869 (or thereabouts) as the “total estimated charge” and I was charged $2700, because apparently the “total” charge didn’t include charges already approved earlier in the day. Your definition of “total” is apparently different than mine. You need to fix your automated system so that it doesn’t call charges “total” when they clearly are not, or you need to have a human being call to clarify such issues. After numerous such disappointing incidents, my family will not be returning.
Dawna P.
5 out of 5
5/21/2026
I appreciate all the time and attention Ray Brown gave me and my car. He listens and he follows thru. True professional. Thank you to Ray and Lewis Toyota. So far my car is running fine.
Dana S.
5 out of 5
5/20/2026
Great customer service!
Anthony R.
5 out of 5
5/20/2026
Great work in the care of my vehicle. The staff was professional and courteous. Thank you!!!
Andrew S.
4 out of 5
5/20/2026
Ray is the best! He’s the reason I go to Lewis
Deborah B.
5 out of 5
5/20/2026
Everything went very well and smoothly thank you so much

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