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Real Reviews From Verified Customers

Service Center Review Summary

5 star 1603 reviews 53%
4 star 720 reviews 24%
3 star 109 reviews 4%
2 star 278 reviews 9%
1 star 331 reviews 11%
Review Us
Joey K.
5 out of 5
2/23/2024
Very satisfied thank you
Linda F.
2 out of 5
2/23/2024
I just bought the car and they wanted to charge me alot
Sandra T.
1 out of 5
2/23/2024
The service took approximately 45 minutes longer than expected. Was told it would take approximately one hour. It took an hour and 45 minutes. That affected my work schedule.
Chad A.
5 out of 5
2/23/2024
Great service and Ray is a great guy!
Stan S.
5 out of 5
2/23/2024
Thanks!
Randy R.
5 out of 5
2/22/2024
Great job
Steven L.
2 out of 5
2/22/2024
Almost 3 hours waiting for oil change since Lewis Toyota sold a few years ago the Service and Sales are very poor. Thanks for your time
La G.
1 out of 5
2/22/2024
3 hour wait for a oil change is entirely too long If I had come in without an appointment it would have been different but I had an appointment
Roni D.
5 out of 5
2/22/2024
Thank you for taking care of my car
Joseph S.
1 out of 5
2/22/2024
Someone apparently stole change out of my cupholders while my vehicle was being serviced. It's not like it was a lot of money, but this is absolutely unacceptable.
Jenny D.
4 out of 5
2/22/2024
Maybe send alignment results on link. If it was there, I missed it.
Phyllis H.
1 out of 5
2/22/2024
I specifically asked that the technician get rid of the low tire light. It was still on when I left. I had an appointment at 10 am for an oil change. I waited and waited. It took 3 hours for the service.
Dan H.
3 out of 5
2/22/2024
Took much longer than expected to change a lightbulb.
Christine W.
1 out of 5
2/21/2024
Took 4 hrs for an oil change.
Alisande C.
1 out of 5
2/21/2024
My car was damaged when in for an oil change
Pat Z.
1 out of 5
2/21/2024
The last 2 times that I have been there and had an appt I have had to wait for over 2 hrs, jut for an oil change. I was not the only o e either time that had a long wait period.
Patricia S.
4 out of 5
2/21/2024
As always, my routine maintenance was quick and made easy for me to accomplish with my busy work schedule, which I genuinely appreciate. The print out provided is easy to read and understand for me as a woman with limited understanding of vehicle maintenance.
Bobby B.
1 out of 5
2/21/2024
Malfunction indicator lamp symbol came on when we were coming in to Holton. I call to talk to someone about this they took my message and said they would send a email to Beth and she would call no call yet. That symbol should have been seen when they checked everything.
Janice R.
3 out of 5
2/21/2024
Yes. Very satisfied! Cost was $200. Higher than he said t would be however! I am hopeful that my truck will not have many more issues! Thanks!
Terry D.
5 out of 5
2/21/2024
Great service and friendly employees!

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