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Real Reviews From Verified Customers

Service Center Review Summary

5 star 1603 reviews 53%
4 star 718 reviews 24%
3 star 109 reviews 4%
2 star 276 reviews 9%
1 star 331 reviews 11%
Review Us
Joe S.
1 out of 5
8/10/2024
Do not contact
Shirley D.
5 out of 5
8/10/2024
OK
Stan L.
5 out of 5
8/9/2024
He’s always provided great service with a friendly smile over the years in other settings. He continued today at Lewis Toyota. Smile from Stan
Debbie T.
4 out of 5
8/9/2024
Satisfied with Beth 100% Upset with Toyota to be told after 19,000 miles I need new tires and in the past I would go 50,000 before new tires. Thats sad!!
Randy W.
5 out of 5
8/9/2024
It took a lot longer than expected. Ray Brown and others were Very professional and handled it.
Mary C.
5 out of 5
8/9/2024
Ray was great! Addressed all concerns, gave warranty information and was overall a pleasure to work with. He is definitely an asset to your team!
Ken E.
5 out of 5
8/8/2024
She does an excellent job taking care of the customer
Dennis P.
5 out of 5
8/8/2024
Very friendly and knowledgeable staff.
Brenda F.
1 out of 5
8/8/2024
Problem was dismissed not solved
Michael S.
4 out of 5
8/8/2024
Beth Rocks!!
Ron M.
5 out of 5
8/8/2024
Great job!
Russell W.
4 out of 5
8/8/2024
Had to schedule an appointment when car wouldn’t start after several attempts by AAA and others. Ray took charge when we got there and got it diagnosed and fixed much sooner than I expected. Couldn’t have had a better experience.
Sara K.
4 out of 5
8/7/2024
Steve was very polite and helpful. In fact when we pulled away I told my husband, "I'd buy a car from that man!"
Gomathy M.
5 out of 5
8/7/2024
Thank you!!!
Jr F.
5 out of 5
8/7/2024
I’ve owned cars for 35 years and Beth is excellent!
Janet C.
4 out of 5
8/7/2024
Great I'll be looking for the survey
Sharon K.
5 out of 5
8/7/2024
Polite , speedy and knowledgeable service.
Angie F.
5 out of 5
8/7/2024
Thank you for always providing quality service.
Betty G.
2 out of 5
8/7/2024
I brought my RAV4 in, w/an appt for 1st servicing (5000 mi ) at 9:15 thus am. I was told the work would take about 90 mins, but that I would have the car back by noon or earlier. Around noon, I called three times and no one answered the phone! It was close to 12:30 when I got a call that the car. I think 3 hours is way longer than us ‘usual’ fir this servicing, & was puzzled about why your phone did t get answered…frankly not a good way to start a relationship w/your dealership.
Mike B.
4 out of 5
8/6/2024
Ray Brown was exceptional! He's earned our trust to perform the maintenance on all our family cars. Ray's integrity, ability to diagnose and tell us what truly need work, what can wait is wonderful and what we can consider for upgrades is best in class. Thank you Ray, Michael and family!

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