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Real Reviews From Verified Customers

Service Center Review Summary

5 star 1581 reviews 53%
4 star 709 reviews 24%
3 star 107 reviews 4%
2 star 274 reviews 9%
1 star 323 reviews 11%
Review Us
Christopher H.
4 out of 5
3/21/2026
I WAS VERY SATISFIED WITH BETH. SHE KEPT ME UPDATED AND MADE SURE MY CONCERNS WERE ADDRESSED.
Sue H.
5 out of 5
3/21/2026
RAY IS THE VERY, VERY BEST!! And Mr Jerome is an amazing employee, always there ready to help!! TWO of the employees that keep me always coming back! Thank you????
Ted P.
5 out of 5
3/21/2026
Very friendly. Excellent customer service. In a timely manner job done.
Courtney B.
5 out of 5
3/21/2026
Everyone was very kind and helpful and the whole process was very quick and efficient.
Jorgen B.
5 out of 5
3/19/2026
Steve was very informative and friendly. He was just what I needed to get through my car service. He also let me know of upcoming sale on tires. Thank you very much Steve.
Marisa B.
2 out of 5
3/19/2026
I never heard back
Nikki B.
4 out of 5
3/18/2026
Effortless - from making appt to picking up vehicle- all employees were kind and helpful
Dorene B.
3 out of 5
3/18/2026
My question was about the engine light being on. Ray Brown investigated my inquiry to my satisfaction, advising me that I had failed to turn my gas cap 'til it clicked. I'm grateful for this bit of education. THANKS RAY!!
Michael B.
4 out of 5
3/17/2026
Steve set up an additional appointment on an issue I’ve had nearly the whole time I’ve owned the car. It was once checked out previously by Toyota and there was nothing to be found wrong but the vehicle still shifts hard into drive out of park or reverse out of park when the vehicle is parked on an incline and I don’t think this is normal. It should still shift smoothly, so Steve was nice enough to schedule another service to have a technician check it out and he’s going to personally drive with me in the car so he has a better idea of what’s going on. So, yes, so far things are looking great.
Dawn S.
5 out of 5
3/17/2026
MS. Knapp was kind, attentive and professional today.
Dana H.
5 out of 5
3/15/2026
Everyone did a great job today. Fast and efficient.
Jenny P.
1 out of 5
3/14/2026
2 1/2 hours for a scheduled oil change. Gave reason as short staffed, then shouldn’t have made an appointment. $100 for oil change ridiculous.
Brian A.
4 out of 5
3/14/2026
Beth was great. Only thing that I didn't like is how long my car was in the shop and a loaner car wasn't offered. I will be back!
Pamela T.
5 out of 5
3/14/2026
Thank you
Ed B.
4 out of 5
3/13/2026
Ray does a great job!
Rosanne W.
4 out of 5
3/13/2026
The business needs to make the process simpler so that when finished with submitting, The submitter can move on. Maybe I should use another business.
Joann W.
2 out of 5
3/13/2026
I will never be back,this was the worst service I have ever had.
Pamela E.
1 out of 5
3/13/2026
I had sent my advisor a follow- up note through the text system and never got a response sr. And I also left a message with the receptionist, asking f him to call me back. I never received a returned call.
Jeremy B.
5 out of 5
3/13/2026
You all are always so great! Thanks! Julie
Karen P.
5 out of 5
3/13/2026
Beth kept me informed about my vehicle at all times. I am pleased with the service I received from everyone there!!

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