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Real Reviews From Verified Customers

Service Center Review Summary

5 star 1647 reviews 53%
4 star 737 reviews 24%
3 star 112 reviews 4%
2 star 282 reviews 9%
1 star 345 reviews 11%
Review Us
Mary E.
4 out of 5
5/7/2026
Ray was great to work with. I trusted him! He delivered. I’d actually come back to Lewis Toyota for service. Your prices were fair! Ray Brown was true to his word. I also worked with Zak. Zak knows his stuff and helps you find what you need. The only thing I did not like, is that I was quoted 2,000.00 for a part, and was charged 2,535.00 when job was completed. I had asked for quote so as to have no surprises, but got a surprise anyway. But… for your personal Ray and Zak, I’d come back to for help again.
Tom G.
5 out of 5
5/6/2026
Beth was professional and courteous. Work was completed timely.
Jeanne U.
5 out of 5
5/6/2026
He did a good job
Denise F.
5 out of 5
5/6/2026
Everyone was super nice to work with.
Cheryl W.
5 out of 5
5/6/2026
Beth was great! She is very knowledgeable and explains things in an easy to understand way. I definitely want Beth to be my service advisor in the future.
Salvatore R.
5 out of 5
5/6/2026
The best in Topeka
David M.
5 out of 5
5/6/2026
Thank you
Sharon B.
4 out of 5
5/5/2026
I was in contact with Steve many times during my stay there at the Toyota dealership. He was very kind and respectable and was able to help me make an appointment for further care of my RAV4. Very nice experience.
Michael B.
2 out of 5
5/5/2026
My pregnant girlfriend was waiting almost 2 hrs for them to do an oil change and there were basically no customers in there. I dont know why it takes professional mechanics 2 hrs to do an oil change.
Stephanie M.
5 out of 5
5/5/2026
Very polite
Hatcher Consultants.
5 out of 5
5/5/2026
Appreciate the professional care both Jerome and Steve provided. Guys did a good job!
Lisa D.
5 out of 5
5/3/2026
Beth was amazing. She was kind and informative.
Kyle M.
4 out of 5
5/2/2026
sent once, I think, but system reset Ray took in our daughter's 4Runner with no appointment, had preliminary diagnosis and cost in 2 hours and had repair finished in a day. great customer service!
Thomas N.
4 out of 5
5/2/2026
I want to thank Lewis Toyota for all they have done for me through the years - I especially appreciate the professional yet personal experience with Beth Knaup in service - she is wonderful and a huge asset to Lewis Toyota - also want to thank Brett Lewis - this dealership is run the way all dealerships should be run - they are there to take care the customer first - thank you !
Dennis P.
4 out of 5
5/2/2026
You have been servicing my cars for several years now and I have not had one bad experience.
Becky D.
5 out of 5
5/2/2026
Always very friendly staff and efficient work. Thanks to everyone!
Victoria M.
4 out of 5
5/1/2026
He was really nice and polite he said that I've took good care of my car and I keep doing it cuz he really liked how my car sounded and looked
Stephanie A.
4 out of 5
4/30/2026
Excellent customer service and to make sure my 2007 Tundra with over 200,000 miles gets me down the road.
Jennifer S.
5 out of 5
4/30/2026
Great service, very thorough and polite staff. I was very happy with my seevice today.
William U.
3 out of 5
4/30/2026
3 cars bought and serviced at Lewis and I still happy

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