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Real Reviews From Verified Customers

Service Center Review Summary

5 star 3370 reviews 71%
4 star 979 reviews 20%
3 star 95 reviews 2%
2 star 182 reviews 4%
1 star 150 reviews 3%
Review Us
Gillian A.
4 out of 5
4/18/2025
The van is running great.
Brett H.
5 out of 5
4/18/2025
I really like working with Patrick. He’s great!! He’s very honest and gets right to the point. Tell him to keep up the great work and I hope to work with him again in the future. Give that man a raise!
Geoffrey M.
5 out of 5
4/18/2025
Patrick did a great job. Clear and timely communication, and friendly too.
Lydia B.
5 out of 5
4/17/2025
Thank you for taking me in a day early.
Rudy O.
1 out of 5
4/16/2025
I don’t trust you with the suggesting that you make on my vehicle you said that my tire needed to be replaced. I took my vehicle to check on my tire and they said that the tire wasn’t leaking any air. This is the last time I will take my vehicle to your dealership. The last time I took my vehicle you said that my cables to the battery need to be replaced so far my cables are working very good I don’t trust the Toyota dealer. I will never buy another Toyota vehicle.
Susan G.
5 out of 5
4/16/2025
Greg was so helpful and knew a lot about my car.
Narbe M.
5 out of 5
4/16/2025
It was an absolute pleasure to work with Patrick. I'd never been to Bob Smith in LA crescenta but I'll never go anywhere else. And will send all of my family members there too. Thank you Patrick!
Roky C.
5 out of 5
4/16/2025
Great service
Debra W.
5 out of 5
4/16/2025
Patrick is so kind and knowledgeable.
Mike T.
5 out of 5
4/16/2025
Thank you so much Greg
Nhaoj M.
5 out of 5
4/16/2025
I was satisfied with your kindness and efforts. Thanks again
Brian T.
5 out of 5
4/16/2025
Ara and the whole service team is fantastic and it's a great experience Thank you
Allen F.
5 out of 5
4/16/2025
I appreciate Jaime Guzman and the entire experience at Bob Smith Toyota. I have always fdoind this business to be extremely well run. I have always been given a square deal, that is what any customer strives for.
Richard M.
4 out of 5
4/15/2025
I was greeted appropriately and told exactly what was to be done. In less than 40 minutes, I was told that my service was complete and directed kindly to the cashier who sent me on my way with a smile. Thank you very much.
Kymm .
4 out of 5
4/15/2025
Always have a great experience at the Toyota dealer. Great coffee and love the parakeets in the waiting room.
Maria M.
5 out of 5
4/15/2025
Mr Escobar was very courteous .Im very happy how he answered my questions about my car .He explained them very well
Not-Provided S.
5 out of 5
4/14/2025
Bob Smith offers the finest service and courtesy. We Dominicans are MOST GREATFUL
Steven D.
5 out of 5
4/14/2025
Great service, Patrick did a perfect job,
Fredrick S.
5 out of 5
4/13/2025
Great work, thank you!
George D.
4 out of 5
4/13/2025
He provided great service. See you for my next oil change.

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