Service Center

Real Reviews From Verified Customers

Parham N.
5 out of 5
12/19/2024
Hank is the only service advisor I go to. He is great and always takes great care of me and my vehicle. Thank You Hank!!!
Jane W.
4 out of 5
12/18/2024
Hank is great.
Paul T.
5 out of 5
12/18/2024
Greg provides great service and is very responsive
Larry B.
5 out of 5
12/18/2024
Thank you for the fast and friendly service. See you again soon.
Annie A.
4 out of 5
12/18/2024
Hank was by far the best service advisor I have had in quite sometime at Bob Smith. He listened to what I had to say and followed through with my concerns. I hope he sticks around. He will be the only advisor I will be requesting and I would even be willing to change my preferred date to ensure that he is my advisor. He is definitely a keeper!
Annie P.
4 out of 5
12/18/2024
Everything was explained to me with extra efforts to answer all my questions. I didn’t have an appointment, but I was cared for quickly and professionally. Thank you - this is why I bought a Toyota - to get your phenomenal service from people I trust!
Cheryl M.
5 out of 5
12/17/2024
Greg was very helpful and friendly
Harold G.
5 out of 5
12/17/2024
He was great at keeping in touch throughout the day!!!
Coco M.
4 out of 5
12/17/2024
Jaime is always professional and efficient. I always request Jaime to be my service advisor because I feel like I can put my trust in him.
Joanne C.
4 out of 5
12/17/2024
Jaime is great!
Rossana F.
4 out of 5
12/17/2024
Great ! Thanks !
Maribel M.
5 out of 5
12/17/2024
He’s a good employee and he’s the best
Barry K.
5 out of 5
12/17/2024
Always happy woth you guys
Jacob K.
5 out of 5
12/17/2024
Good job ????
Carol H.
5 out of 5
12/15/2024
Greg is very professional and explains things well.
Ernesto G.
5 out of 5
12/15/2024
Great quality customer service
Alfredo C.
5 out of 5
12/15/2024
Always great service with Greg
Geraldine A.
4 out of 5
12/14/2024
Owned a Camry before and glad to be back for service at Bob Smith’s - always completely satisfied.
Frank R.
2 out of 5
12/14/2024
I brought my car to be serviced using the AAA car care service package of $69.00 I was charged $92.74! I had a appointment for 10:15am, I bought the car in at that time, as I not not heard from you by 4:30pm, I drove down, and was told the the mechanic and the service writer had gone home, and we’re unavailable. Being both overcharged for service and being left uninformed about that service, has convinced me to buy the new crown and have it serviced anywhere else. I’m a very unsatisfied customer, to say the least!
Karlo D.
1 out of 5
12/14/2024
Please change my front brake pads again. The ones you guys just put on seem faulty, making grinding unheard of noises. I'm very unhappy.

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