Service Center

Real Reviews From Verified Customers

Sargis D.
5 out of 5
2/7/2025
Like always Patrick is the best thank you Patrick!
Ed S.
5 out of 5
2/7/2025
Greg, is always extremely helpful.
Mariele L.
4 out of 5
2/7/2025
Hank was very understanding of the issue I had with my car. Very professional & pleasant to speak with.
Sergio O.
5 out of 5
2/7/2025
The Bob Smith Toyota dealership is fortunate to have Patrick (Pat) Cabral as an employee team member. He always has an upbeat attitude and kept me updated on my vehicles needs. The Ortiz family is very happy with his work ethic and the entire Smith Toyota Team! Thank you, Sergio
Debra K.
5 out of 5
2/7/2025
Made it easy
James R.
5 out of 5
2/6/2025
My experience was once again top level. Recall repair performed in a timely manner and I was impressed by how quickly it was completed.
Bobbie S.
5 out of 5
2/6/2025
All was good!Thank you!
Letizia D.
5 out of 5
2/6/2025
Jaime was excellent!
Michael S.
5 out of 5
2/6/2025
The work that was needed and asked for was the work that was done. No ups, no extras. Thank you.
Jill C.
4 out of 5
2/5/2025
Hank was on it!!! He thanked me for being early, called me to share his recommendations, honored my coupon. Great service! The woman at the front counter is the real reason I am writing in. She was outstanding. There was a gentleman in front that didn’t speak English. She was helping him with translation. She saw me waiting and immediately called for backup help. Not only was she sensitive to the person that was having a hard time communicating, she was also aware of my wait time. I was really impressed.
Gabriela R.
5 out of 5
2/5/2025
Everyone is so nice and pleasant at this location. Patrick always takes the time to explain with details all the issues my car may have. Thank you! Bob Smith Toyota in La Crescenta
Gloria G.
5 out of 5
2/5/2025
This was an unexpected visit for me and I was anxious wondering what was wrong with my vehicle but as soon as I spoke with Jaime Guzman I knew that I was in good hands. Thank you Jaime, the technician and the wonderful girls at the
Tracy C.
4 out of 5
2/5/2025
He’s very personable and everything was done when he said it would be.
David C.
5 out of 5
2/5/2025
Jaime was courteous & prefessional. A 10 out of 10
Neil J.
4 out of 5
2/5/2025
I mean, the dealers always overpriced, but Hank was wonderful. The car seems good so far so good. And I feel more safe knowing that it was Toyota that fixed my car’s issues.
Boris M.
5 out of 5
2/5/2025
Thank you fir everythinks
Maria B.
4 out of 5
2/5/2025
Greg was funny :)
Paul R.
5 out of 5
2/5/2025
After dealing with some shady business at Toyota of Glendale, I was very pleased with my experience at Bob Smith. Patrick was great and very communicative. Definitely worth the extra drive and will be taking my car here regularly going forward. Thank you!
Emilio H.
1 out of 5
2/4/2025
I had to call you ! Almost closing time !????your Comunication needs to Improve! a Sales person was Kind & Help me get my Automobile ????
Khachatour A.
5 out of 5
2/4/2025
I’m satisfied

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