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Real Reviews From Verified Customers

Service Center Review Summary

5 star 3370 reviews 71%
4 star 980 reviews 21%
3 star 95 reviews 2%
2 star 182 reviews 4%
1 star 150 reviews 3%
Review Us
Harry L.
5 out of 5
3/1/2025
I’m very pleased with Patrick , and entire service department for their courtesy, professionalism and honesty. Very friendly and respectable crew. Keep up the good work job well done as always. we are very pleased to have your dealership in our community.
William L.
5 out of 5
3/1/2025
I appreciate the excellent customer service.
Ana S.
4 out of 5
3/1/2025
Patrick and your whole team at Toyota are number one in my book! Patrick explains everything very well and does not sell me things I do not need- BUT, he lets me know things that will need attention soon, and what some warning signs are in case it happens before next scheduled service. Really appreciate his customer service and expertise ! Thank you!
Stan B.
4 out of 5
3/1/2025
Very much appreciated getting in for an oil change on a busy day.
Courtney D.
4 out of 5
2/28/2025
Repair had not been completed completely. Got back to shop before serious damage was done. Nearly all antifreeze was gone. Made good quickly, I only lost time.
Natalie C.
2 out of 5
2/28/2025
The person assigned to our vehicle never helped bc he stayed on the phone. I believe his name was Patrick. Someone else stepped in when he saw us waiting outside our vehicle. He approached us and looked us up to see who was supposed to be assigned. He took it upon himself to get us situated. He is the only reason it was a somewhat pleasant experience today.
Joey E.
5 out of 5
2/28/2025
The service was prompt and the waiting area was comfortable.
Wendy M.
5 out of 5
2/28/2025
I’ve been coming here for years. Everyone is friendly and awesome!
Esther D.
5 out of 5
2/27/2025
Greg is the only one who smiles and is honest and tells me exactly what my car needs. Thank you Greg
Mark S.
5 out of 5
2/27/2025
Great service.
Allen N.
5 out of 5
2/27/2025
I’ve been working with Jaime as a service advisor since 2007. He has always been professional, knowledgeable, courteous, friendly, and trustworthy.
Patricia B.
5 out of 5
2/27/2025
Always excellent service by Jaime and the Bob Smith team.
Paul T.
5 out of 5
2/27/2025
Greg's is always intent good service even when unplanned situations arise. This is appreciated.
Linda D.
5 out of 5
2/27/2025
My car and I were taken care of very well.
Linda B.
5 out of 5
2/26/2025
Ara Zarigarian was very professional very friendly and he had the Knowledge, thanks for everything Ara
Paul L.
1 out of 5
2/26/2025
The $85 fee to power wash the engine compartment was excessive and incomplete as several leaves and acorns were still evident in one recessed area. My point is if I could easily it why was it overlooked by the technician. Lastly the $220 diagnostic fee to find and unplug the drains in the sunroof was quite high. Sway bars with leaking boots and some throttle body were replaced. My total bill today was $1079 after a discount. Such a deal I think not. I have been a Toyota customer at this dealership for over 25 years and may rethink my next purchase.
Anne Marie.
5 out of 5
2/26/2025
Service was exceptional!
Alsvik V.
5 out of 5
2/25/2025
Your customers service is doing a good job.
Vahan V.
5 out of 5
2/25/2025
Thanks for your service
Chris D.
4 out of 5
2/25/2025
Jaime was excellent. My left front turn light is not working and that repair was added to my final bill. Hoping that you guys can replace the blub.

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