Service Center

Real Reviews From Verified Customers

Annemarie N.
5 out of 5
3/13/2025
Thank you! Love the RAV4. Mike Smith is the best!
James R.
4 out of 5
3/12/2025
All positive will be my responses
Clare S.
5 out of 5
3/12/2025
Very professional service.
Mike A.
5 out of 5
3/12/2025
Hank was great!
Laura S.
5 out of 5
3/12/2025
Everyone was friendly and helpful. I appreciate the support
Anne B.
4 out of 5
3/11/2025
????sounds goodok
Lusine M.
5 out of 5
3/11/2025
Thanks to Johnatan and all the team for helping me to resolve the problem ????
Judith W.
5 out of 5
3/11/2025
Greg was great! Very professional, knowledgeable, courteous and professional. The cashier were efficient very pleasant. The gentleman who got me my car was efficient and pleasant. I have been coming to Bob Smith for every one of my Toyotas for many, many years and will continue for many years as possible! Thank you all!
George E.
5 out of 5
3/11/2025
Excellent service by Jonathan!!!
Rubi C.
1 out of 5
3/11/2025
Unfortunately I waited about 3 hours for an oil change with appointment as a first time customer, I asked after 2hr wait how long would it take since I’ve waited this long they said 15mins then the guy comes out and said another 30mins I spend my whole day at Toyota with delays and left with no make of good oil change in my car. I had a coupon mailed to my home for the filter and oil change THE FILTER WAS NOT CHANGED and the guy said to me looks like you don’t have the time after waiting 3 hrs . Horrible first time experience don’t recommend
Andrea H.
5 out of 5
3/9/2025
Greg is kind and gave great service. Thank you!
Laura M.
4 out of 5
3/9/2025
He did a great job, did not assume a $2500 service charge for things needed. It needed to happen. He was attentive and understanding. Zero complaints.
Sabrina S.
4 out of 5
3/9/2025
Greg provided phenomenal service. He was very funny and walked me through the suggested repairs, which I greatly appreciated. He is now my preferred service advisor at BST.
Aida A.
5 out of 5
3/9/2025
Thank you Bob Smith Toyota for helping to maintain my car in great condition. Thank you Greg Bakalyan for being very hospitable and making this experience easy and stress less
Ernesto A.
4 out of 5
3/9/2025
Yes I was thank you for all that you do .
Margarita T.
5 out of 5
3/9/2025
Excellent service
Greg D.
5 out of 5
3/9/2025
I was very satisfied with the service
Garineh M.
5 out of 5
3/9/2025
Courteous, explained everything thing, on time, communicated well
Shahla K.
5 out of 5
3/8/2025
100% satisfied with the team.
Sevak K.
5 out of 5
3/8/2025
Professional and friendly staff.

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