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Real Reviews From Verified Customers

Service Center Review Summary

5 star 161 reviews 69%
4 star 60 reviews 26%
3 star 3 reviews 1%
2 star 7 reviews 3%
1 star 3 reviews 1%
Review Us
Frank A.
4 out of 5
5/14/2024
It’s always great to work with Jimmy. To know a friendly face and that we get treated like family. That the information is transparent and overall honesty with all of our services. We can always count on him for any questions.
Aaron J.
5 out of 5
5/11/2024
Megan did excellent! Good communication and turn around
Susan S.
5 out of 5
5/11/2024
Megan was knowledgeable and provided Exceptional Customer Service! My car ran perfect after its service. Thank you for this Wonderful group of employees in your Walla Walla Honda Service! Thank you!
Rachelle S.
5 out of 5
5/11/2024
I love theses people! They are friendly, thorough and caring. I will by my next vehicle from them also!
Melissa L.
5 out of 5
5/10/2024
Amazing service as always.
Jeffrey A.
4 out of 5
5/9/2024
Jamie has been very helpful since I got the type r. Each time I come over there, it's always warm welcomes. Would 100% go back for maintenance.
Rudi S.
4 out of 5
5/9/2024
Jaime is great to work with
Christine T.
5 out of 5
5/8/2024
Got me in and taken care of in just that afternoon. Glad to get it out of the way. Thx much. Chris
Jane M.
5 out of 5
5/8/2024
Very fast!
Stephen S.
4 out of 5
5/7/2024
Jimmy is my to go guy. He takes care of black beauties needs!
Megan C.
5 out of 5
5/7/2024
She’s great! I trust her advice based on her knowledge and great answers to my questions.
Jarod W.
5 out of 5
5/7/2024
As always he’s great!
David A.
4 out of 5
5/6/2024
She was very communicative and proactive. Can't ask for more.
Andrew G.
5 out of 5
5/6/2024
I was very pleased with my experience getting service for my CR-V. Everyone was very professional.
Wendy A.
4 out of 5
5/4/2024
I have always had outstanding customer service at this dealership. Today was exceptional as well. It is the reason I drive 45 minutes from the Tri Cities to Walla Walla to have my car serviced.
Tina P.
4 out of 5
5/4/2024
Megan always provides excellent service! She’s knowledgeable and quick to anticipate any needs that may arise. Megan goes the extra mile whenever I bring my car in to be serviced!
Wanda H.
4 out of 5
5/3/2024
Megan is a keeper. Awesome employee. Don’t loose her. She is the reason I brought my Honda back to you folks instead of oil can whatever. Very knowledgeable and goes the extra.
Charles A.
5 out of 5
5/3/2024
Very helpful and professional staff at this Honda dealership. And the service mechanics are excellent with attention to detail in their work.
Kristin O.
2 out of 5
5/3/2024
It would be helpful if the service and parts department were on the same page. Some weeks ago I ordered a part for my fuel tank and there was no word of the status of that order when I scheduled service on my Honda or when I arrived to have my CR-V serviced.
Albert D.
5 out of 5
5/3/2024
Thanks for your promptness and getting my vehicle serviced quickly. Thanks for the ride to and from your business and thanks for the washing the car. And thanks to Megan for communicating with me thoroughly.

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