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Real Reviews From Verified Customers

Service Center Review Summary

5 star 807 reviews 71%
4 star 260 reviews 23%
3 star 19 reviews 2%
2 star 26 reviews 2%
1 star 32 reviews 3%
Review Us
Abby K.
4 out of 5
5/8/2025
Jimmy is awesome!!
James H.
5 out of 5
5/3/2025
Great
Virginia B.
5 out of 5
5/3/2025
I'm always please with your service
Jeff C.
3 out of 5
5/3/2025
Jaime heard me talk about a question on a backup braking setting. He wrote it down and followed up with me when I picked up the vehicle carefully demonstrate how the option works. Great service.
Cynthia M.
5 out of 5
5/3/2025
Professional. Knowledgeable. Communicated well about what was happening. Friendly. Enjoyable! Thanks for everything.
Aspen B.
5 out of 5
5/3/2025
Jamie, Byn Hurley and all of the other staff I came in contact with was 100 amazing, kind, easy to talk to and the best service I have ever had at a Dealership. I will be going back and letting people I k ow to go there for their vehicle needs
Camyn E.
5 out of 5
5/2/2025
It was great! She did awesome!
Laurie K.
4 out of 5
5/1/2025
Service was fast & I liked the links sent of the over all check on my engine. The video was a great added touch.
Jennifer H.
5 out of 5
5/1/2025
Megan always takes good care of us, excellant knowledge and customer service
Karen S.
5 out of 5
5/1/2025
Perfect Service…Thanks to Everyone Who Helped!!!
John J.
5 out of 5
4/30/2025
great job
Terry C.
5 out of 5
4/30/2025
Job well done, great staff.
Katherine S.
1 out of 5
4/28/2025
Do NOT contact me. I was disappointed not to get a car wash with my service. The car was delivered to the front without comment, until I asked why it had not been washed. I was told it was a long line/wait, but I could have a coupon. That was not acceptable because I came from out of town and needed to get home. It would have been nice for somebody to tell me the situation and give me the choice before the car was delivered to the front.
Sean S.
1 out of 5
4/27/2025
After leaving from my service, I noticed some sounds coming from the back of the car due to road vibration, did not have time to investigate what it was until last week, when I found 2 missing bolts that had been required to be removed to perform the service according to the Honda maintenance procedure I downloaded. Iv contacted the service department and they said they will get me the missing parts so I'm waiting to see if that actually happens
Chuck K.
5 out of 5
4/26/2025
Thank you for taking care of my car and making it a friendly experience for me.
John S.
4 out of 5
4/26/2025
Wonder if dealer’s new policy is not to wash customers cars as part of the service?
Jeff O.
5 out of 5
4/26/2025
Well done guys! Thank you for the quick and efficient service.
Steve P.
5 out of 5
4/26/2025
Jaime was very professional, friendly and helpful. I'll definitely be back to Honda Walla Walla in the future. Thank ypu for a great experience. ???? Steve
Gene W.
5 out of 5
4/25/2025
5 star rating. You guys are awesome Jaime is an huge asset to your dealership
Angel S.
1 out of 5
4/25/2025
My tires weren’t rotated, my vehicle wasn’t washed , as well as my oil wasn’t changed prior to purchasing my vehicle as it was pre owned with over 2000 miles . Small scratches on my car that never went away even though my sales guy said the vehicle was paint corrected as well as ceramic coated. Really expected more out of this place after spending well over 50k on a vehicle.

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