Service Center

Real Reviews From Verified Customers

William W.
4 out of 5
9/16/2025
Since I live 50 miles from you I could have used earlier notice when my car would be done. It takes about 1.5 hr to get to Walla Walla. This may have not been possible. The car appears to be steering much better - no sticking so far. I have already put about700 miles on it. Thanks Bill Winters
Kacie M.
1 out of 5
9/13/2025
No contact needed. Parts not in but this service request was closed. I was first texted that my service was done and could pick up my car and now being asked to do a survey. Automated systems should be updated if they are so out of sync that you can not keep a order open until a part comes in or at least suspend a text from going to a customer? It is already frustrating when you are waiting way too long for parts and then getting these message are just unprofessional.
Tonya O.
5 out of 5
9/13/2025
Jimmy is the best!! Very nice and gets things done!
Nancy J.
5 out of 5
9/12/2025
Always good service & ALWAYS FRIENDLY & PROFESSIONAL!! Emily was very helpful!!
Victor S.
5 out of 5
9/10/2025
You folks have been great to me and have taken good care of my ridgeline thank you ????
Erica S.
5 out of 5
9/10/2025
Jaime is the best and always seems to have answers when l call. Excellent service always, too!!
Erica S.
5 out of 5
9/8/2025
Jaime is always super helpful and knowledgeable. I get the best service at Underriner Honda of Walla Walla!
Michael O.
5 out of 5
9/6/2025
All that I requested was done. I was very pleased with the experience.
Brenda K.
5 out of 5
9/6/2025
Very pleased. Thank you!
Julie B.
5 out of 5
9/6/2025
My car was like brand new such a fabulous job thank you so much!!!!
Robert L.
5 out of 5
9/6/2025
Job well done.
Rene W.
5 out of 5
9/3/2025
It’s all good ..????
Tim H.
5 out of 5
8/30/2025
Worth the trip up from Tri Cities. Thank you for the great customer service and professional work.
Vincent P.
5 out of 5
8/30/2025
The service staff/schedulers are very polite and efficient to deal with. I enjoy the experience.
Jesse B.
4 out of 5
8/29/2025
Great, as alway
Curtis H.
3 out of 5
8/28/2025
When I scheduled the appointment a week before, the person I talked to commented that there was a recall on the fuel pump. It seems like that part could have been pre-ordered an available for my initial visit.
Richard E.
5 out of 5
8/27/2025
Excellant experience. Exceeded my expectations. I had some special requests which were no problem. Iwouldnt hesitate to recommend service at Underrinerto anyone.
Kristen K.
5 out of 5
8/27/2025
Great service, very helpful!
James S.
5 out of 5
8/26/2025
Great job. Jaime was great to work with
Rony A.
5 out of 5
8/26/2025
Jaime is awesome, he always explains everything that is done to the car and what it might need in the next service.

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