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Real Reviews From Verified Customers

Service Center Review Summary

5 star 1058 reviews 61%
4 star 365 reviews 21%
3 star 41 reviews 2%
2 star 140 reviews 8%
1 star 134 reviews 8%
Review Us
Eric J.
4 out of 5
8/20/2025
Excellent service and discussion as I came in with an emergency, being on a road trip from out of state. Appreciated the help and general appraisal of my situation and even was able share something new with the mechanic (Honda 5-speed MT’s are standard 6-speeds with a spacer instead of 6th gear. Much appreciated again, only wish I was local so I could deal with this crew.
Jim H.
4 out of 5
8/19/2025
**** was great - friendly and professional. He called me promptly when my car was done. I had a terrible experience with a crosstown dealer’s service center with my Ford Edge. I wish I could bring it to Underriner for service and repair. Thanks ****.
Linda R.
5 out of 5
8/19/2025
Very professional and personable
Dennis K.
5 out of 5
8/17/2025
Excellent service
Timothy W.
5 out of 5
8/17/2025
I give Marqus a 10. He was thorough in explaining what was done on e service, courteous, and professional.
Savanna M.
4 out of 5
8/17/2025
Service was great. Still waiting on the referral credit/incentive.
Patricia D.
1 out of 5
8/17/2025
He told me service would take 2'3 hours which was not I was told when makimg. Appt.he also told me ai coulf get oil cha ged any honda dealer.WHEM I'M DRIVING A TOTAL 3,000 'M ILES!JUST WHAT I WANT TO STOP AND DO WHEN TRAVELING!My car sat in font of waitig room greayer than 15 minutes before I approached him to get billing etc.I have committments too
Michael B.
5 out of 5
8/17/2025
Am very happy with the service at my last appointment.
Jenny M.
2 out of 5
8/17/2025
We came for change oil and inspection service for our brand new car since it has been 6 months after purchased (we followed the manual given to us). Left our car to do some errands and came back after an hour without knowing that they didn’t do change oil since it’s still 50%. They just informed us right there. Hoping next time they will call us to inform and ask for confirmation if we will or not do change oil since we live almost 4 hours aways from Billings. They want us to be back if the oil is 15%. But anyway, we will come back again.
Pete T.
5 out of 5
8/16/2025
He was very helpful.
Selena W.
1 out of 5
8/16/2025
The 2 hour appointment ended up being almost 4. I was waiting for it to be done and it was rather a waste of time.
Christa W.
5 out of 5
8/16/2025
Service was great.
Patty D.
1 out of 5
8/16/2025
I don't feel like the investigated the rattle problem, I heard it all the way home. You need to get on the freeway and go 70mph. We do long distance driving and hear it all the time
Kathleen R.
4 out of 5
8/15/2025
Marcus was wonderful. He informed me of services available, like tire rotation (which I declined because we will swap to with a studded set soon). He went through the final report with me.
Sheryl W.
5 out of 5
8/15/2025
Marqus was friendly, helpful when answering my questions, and demonstrated that he listened to my concerns. I enjoyed working with him.
Tom S.
5 out of 5
8/14/2025
Very good service and the staff was great.
Roger W.
4 out of 5
8/14/2025
It was mid-afternoon and my tire’s low pressure warning flashed. The service department was very busy but they welcomed me anyway. Don, the ‘courtesy’ driver gave me a ride home. Within three hours staff removed a two inch long drill bit from my tire and plugged it. Staff were very courteous and knowledgeable. I was very grateful and very impressed. The quality of the service is why I have been a loyal customer for nearly forty years.
Will M.
4 out of 5
8/14/2025
This first visit to your service dept. was much better than my previous Honda service elsewhere. Marqus was very very good. I’ll be back!
James M.
5 out of 5
8/13/2025
Very good service
Jolene W.
4 out of 5
8/13/2025
I was treated with courtesy and respect Plus the financial person stopped by to visit and make sure I was taken care of

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