Great service! Thank you!
Bonnie and her team are awesome. Only place we will take our VW.
It was a very pleasant experience at underwriter for service to my Santa Fe. They were efficient friendly, and I would give them the highest rating.
The work done was very good and all of the people who helped were exceptionally professional.
I am happy to complete a survey. Everyone that I encountered, both in person and on the phone, was very helpful.
Brought my vehicle in a second time for intermittent flashing of engine light. Under 1,000 miles. Was told everything checked out o.k. no solution offered. Am I to just live with it and how do I tell if it's a real warning or not. This is an issue I won't just live with. Somewhere in Hyundai land someone know this issue and how to repair it. I expect Underriner to research this and find out the solution. In the meantime, I am driving a brand new Kona with a defect.
Took care of a problem that I assumed was covered under warranty but was not. Greatly appreciated, that is what I consider good service.
Thanks for the excellent service
My Volvo has been making a noise , like a loud humming noise every time I push my gas’s pedal. For about a month every time I drive it . So a bring it in and waited over 2 hrs and when it’s done they said that he couldn’t hear the noise . I start my car to leave and I hear the noise . Ugh ????
Everybody was extremely nice and helpful
I had brought in the vehicle for two recalls, but primarily there was a molding or some sort of plastic hanging off of my car on the bottom… They inspected the car and said they couldn’t find anything loose or hanging down off of anything… About an hour after I left the dealership, it was hanging down again lol, I’m sure it was just simply overlooked on accident, but just kind of funny… I’m calling on Monday to see if they can take a look at it whenever I can find time to bring it back to Billings
Retraining on libe tech. Lost all oil in santa fe because of pinched seal. Had to use my AAA towing to get it back to dealer. Mike the manager of service is doing his best to help.
Jackson Standing was extremely helpful in delivering the automotive service for our Volvo. Thank you very much!
I made my appt online and they didn’t have any record of it. They said they could still service the vehicle so that was good. I rec’d a video of my car being checked in. Then it was crickets. I finally called the service department 15 minutes before they closed and Jackson answered. He soon figured out that my car appt was forgotten and no one serviced my car. He did sincerely apologize and assured me my car would be serviced first thing in the morning. I luckily have family that live in Billings so I was able to spend the night. As I don’t live here. As promised, my car was serviced first thing Friday morning. Jackson gave me his card and told me I could contact him directly with any questions going forward. He also gave me a discount on the service.
Bonnie was 10/10 and went above and beyond to help me. It was an overall excellent experience, however I had to drive 2 hours home with my sunroof missing. I think there could be other options for your customers who live out of town.
Problem fixed quickly, in and out.
I think they should clean inside as well. The dash, floor etc.
We appreciate all you do for us! Didn’t understand the text link we received so I called today. Just got a service vm. No call back but maybe tomorrow? I know you’re busy. Thank you.
I have been in twice and given the wrong part number to order both times form the service department.I had to drive from Helena to Billings twice just to be told that you had given me the wrong part number and should’ve done more research to to determine the correct part number. I am extremely dissatisfied and out over a thousand dollars due to your errors.
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