About Blog
Login
Service Center

Real Reviews From Verified Customers

Service Center Review Summary

5 star 1116 reviews 67%
4 star 352 reviews 21%
3 star 51 reviews 3%
2 star 73 reviews 4%
1 star 77 reviews 5%
Review Us
Thomas K.
4 out of 5
1/4/2025
Service was great, getting expensive though
Bruce M.
1 out of 5
1/4/2025
Perfect working with brett. A little trouble checking in, but the guy and I figured a way to do it.
Gary S.
5 out of 5
1/4/2025
Ryan did a masterful job on the Landcruiser. Tks to all in Service and Parts. Gary
Jen B.
5 out of 5
1/4/2025
Very helpful staff and friendly staff would definitely come back
Not-Provided M.
2 out of 5
1/4/2025
I was there for 3 1/2 hrs to change 4 tires. I knew there was an issue because i could hear workers talking and not 1 person came over to tell me there was an issue. Just up the communication skills. You had my truck and i get it. Just communicate. 3 1/2 hours to change out 4 tires is too much.
Barbara C.
5 out of 5
1/4/2025
Work was completed as promised. Completed in a timely manner.
Larry P.
4 out of 5
1/3/2025
It was my first oil change on my new Tundra. People were friendly. My vehicle was completed quickly. Thank you.
Gina S.
4 out of 5
1/3/2025
Lindsey does a good job! Thanks Lindsey!!
Rosemary T.
5 out of 5
1/3/2025
Lindsey was very pleasant and informative.
Desie C.
5 out of 5
1/3/2025
Ok
Helen B.
1 out of 5
1/1/2025
Over 4 hours for a tire swap. We were told it might be btw 2-3 hours due to being backed up for an AM appt. Called 3 hours later to check status and was told guy was out to lunch so he'd get back to me. An hour later still no word so I called again. Finally I was told it was being worked on. We ate breakfast at Androy and then sat and waited over four hours in the lobby.
Linda B.
5 out of 5
1/1/2025
Very good service!
Pamela S.
5 out of 5
12/31/2024
Lyndsey is always a pleasure to work with!
Dameon B.
5 out of 5
12/31/2024
Always friendly and helpful
Curtis W.
5 out of 5
12/31/2024
Professional and friendly.
Heather S.
1 out of 5
12/30/2024
Shortly after having had my headlight replaced I was told by my neighbor that one of my rear break lights were out. I’ll have to make yet another appointment to get that replaced. Wishing that would’ve been checked while I was there, otherwise no complaints about the service. I was thrilled to get the headlight replaced the very same day I inquired. Thank you.
Katya C.
5 out of 5
12/28/2024
Thank you very much, was very nice to communicate with Lyndsey ! And happy new year!
Dan W.
4 out of 5
12/27/2024
Bret is great with people! Given how hard the dealership pushed the extended warranty program (out of state) one would think that the Toyota registration software would clearly indicate to the service staff the presence of a maintenance/extended warranty. It makes them look underprepared. Please consider adding a yes/no checkbox for extended service/warranty when scheduling service, and have service staff ask about maintenance program when checking in. Thanks!
Stuart S.
4 out of 5
12/27/2024
When I dropped off my truck I was told it might be a few days because there were about eight or so vehicles ahead of me . I was totally surprised when the called two days later telling me it was ready for pick up. The best news was the fuel pump Was covered under the warranty. Very pleased with the excellent 4
Blanche G.
2 out of 5
12/27/2024
My 87 widowed mom who lives alone went in two weeks ago to have you check it out while the throttle was sticking. The service guy drove it and said he’d never seen that before. It wouldn’t slow down when she let off the gas peddle. He made an appointment for her at 10:30 today and sent her on her way with a potentially dangerous vehicle. We dropped it off at 10:15 to check this specific problem with the throttle sticking. Two hours later we hadn’t heard back and we’re supposed to leave to at noon. They hadn’t even tested the throttle at that time just checked the tire pressure and filters. We waited another hour. Came back after getting a text the service writer was eating lunch and would get up to help us so the assistant manager gal checked us out. Not a good experience at your establishment.

Loading...

Service Center Address
Service Center Hours
Service Center Directions
Service Center Review
Service Center Appointment
Service Center Recommended Dealers
Service Center Article
Service Center Specials
Service Center Photos
Service Center Videos
Service Center About
Service Center Contact
Service Center Cs Thanks
Service Center Apt Thanks
Service Center How It Works
Service Center Listen
Service Center Review Sort

We use cookies to personalise content and ads and to analyze our traffic. We also share information about your use of our site with our advertising and analytics partners who may combine it with other information that you've provided to them or that they've collected from your use of other services.