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Real Reviews From Verified Customers

Service Center Review Summary

5 star 1106 reviews 67%
4 star 349 reviews 21%
3 star 51 reviews 3%
2 star 72 reviews 4%
1 star 77 reviews 5%
Review Us
Candy P.
5 out of 5
5/9/2026
Very satisfied, everything explained to me.
Mila L.
5 out of 5
5/9/2026
The appointment started on time , without any delays. The staff was friendly and helpful. The explanation and responses to questions were clear and professional. I was very satisfied with the service and the staff’s attitude towards customers.Thank you!
Steven K.
4 out of 5
5/8/2026
Simple 10,000 mile oil change, tire rotation, and multi inspection. Received a video of inspection as well as under carriage. Service took approximately 45 minutes. They take great care with my truck!
Sally S.
5 out of 5
5/8/2026
Their service was exceptionally fast today.
Mariann M.
5 out of 5
5/7/2026
Very friendly and efficient.
Tara L.
5 out of 5
5/7/2026
I’m always impressed with the service I receive at Kari Toyota. Thank you!
Mary A.
4 out of 5
5/6/2026
I liked the video of the work on the suv. Thank you
Gary M.
5 out of 5
5/5/2026
Thank you for your quality and efficiency
Jarrid G.
2 out of 5
5/5/2026
When I called to originally schedule my service at Kari Toyota I asked the person who I made the appointment with how much the service would cost and was quoted $500. Where I choose to service my vehicle is strongly supported by the price I am quoted over the phone. When I picked up the vehicle the bill was $750. The person who helped me (Ryan) explained this was due to my vehicle requiring more fluid. I don’t know how a Toyota dealership servicing a Toyota Tacoma mistakes a quoted service by over 50% on a routine service item and says the mistake in price is because of two liters extra of fluid. For a Toyota service center this low level of quality customer service as well as lack of integrity are the two main reasons I definitely will not be returning for any service and will be recommending family and friends to be careful or to just avoid getting service at Kari Toyota.
Marjorie N.
1 out of 5
5/3/2026
9 am appointment said it would be 2 hours Drive by 10:30 car still in lot Back at 1:15 said another half hour No one else in shop
James D.
5 out of 5
5/2/2026
Brett was great!
Lawrence D.
5 out of 5
5/2/2026
Ryan is an excellent service manager, with outstanding vehicle knowledge and seemed very trustworthy.
Gary G.
4 out of 5
5/1/2026
GH stayed on task over six months of trial and error to solve multiple deficiencies in the SOS and Remote features in the RAV4 Limited Hybrid caused by warn cables, sockets, data connection faults and software disconnects. He worked with service personal to solve several problems and today for the first time the vehicle was able to remote start the engine! GEGlass ****-****-xxxx 4.30.2026
Garrett H.
5 out of 5
5/1/2026
Wonderful service as always!
Peter R.
5 out of 5
5/1/2026
Good Job as expected!
Arno K.
5 out of 5
5/1/2026
It was a very nice visit to your shop. Thanks for your help with our tires. Arno
Vickie C.
5 out of 5
4/30/2026
Excellent and fast service as always
Donna S.
4 out of 5
4/30/2026
Great service is a big part of why I do business with Kari. Very satisfied.
Linda M.
5 out of 5
4/30/2026
He was very helpful! Very pleasant visit.
James D.
5 out of 5
4/30/2026
Ryan was great!

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