Service Center

Real Reviews From Verified Customers

Zee L.
5 out of 5
12/19/2025
Both shuttle drivers were very friendly and professional
Kristi M.
5 out of 5
12/19/2025
Very professional help and quick. Thank you
James M.
1 out of 5
12/19/2025
I scheduled along with the recall appointment an oil change, which wasn’t caught and now I need to return from Poplar another visit. What I believe happened is my name was used to schedule the oil change but the recall was under my spouses name.
John P.
5 out of 5
12/18/2025
Everything went well
Wendi V.
4 out of 5
12/18/2025
We had major issues over at Kolar so we decided to give Kari our business. We are more than satisfied and happy with everything Brett did. Kolar told us they fixed our problem and did not. Brett heard our complaints and delivered us results. Thank you so very much!!!
Cheryl B.
5 out of 5
12/17/2025
Ryan did an excellent job advising me on my car needs. Thank you
Kevin W.
5 out of 5
12/17/2025
Ryan is awesome asset
Gary J.
5 out of 5
12/17/2025
Ryan is always nice and helpful.
Patricia T.
5 out of 5
12/16/2025
Great service. Thank you Kari TOYOTA!!
Marjorie B.
5 out of 5
12/16/2025
Ryan kept me informed on my vehicle multiple times throughout the days that the service department had my vehicle. Mine was an unscheduled recall and Ryan put my priority high since I did NOT have another vehicle. Thank you Marjorie B
Anne W.
5 out of 5
12/16/2025
Ryan has always been friendly, competent, and inspires confidence in Kari service.
Michael M.
5 out of 5
12/16/2025
Everything was explained to me in a friendly manner. People have always been friendly at Kari!!
Sheila J.
5 out of 5
12/13/2025
Brett was very helpful, as always. Jim the shuttle driver was fantastic as well. Great service!
Richard P.
2 out of 5
12/12/2025
In my ignorance I would have thought when my car was in for service a while back the inspection would have picked up on the bad battery thereby saving me a towing fee
Gary H.
5 out of 5
12/12/2025
Your service crew was amazing! We're glad we bought our vehicle from such a family oriented business! We felt so warmly treated! God bless!
Patricia M.
5 out of 5
12/12/2025
Ryan was great! We were treated so well at Kari , and we have complete confidence in the work we had done on our car. Thank you!
Lee Ann.
5 out of 5
12/12/2025
Ryan does an awesome job. Knowledgeable, patient, kind. He’s a keeper!
Mindi L.
5 out of 5
12/11/2025
Fast, friendly, knowledgeable service.
Sharon Jean.
4 out of 5
12/11/2025
Already have a buyer
Irvin M.
2 out of 5
12/11/2025
1) I answered this question on another Toyota Feedback Questionnaire last night, so why do you need another one? 2) The scheduling website indicated $16 for 55,000 Mile maintenance which INCLUDES tire rotation. 3) I was charged about $32 for tire rotation, so should be offered a fair refund. 4) Amidst the invoice confusion I was pitched a service plan which was inappropriate at the time. Read the room. 5) Seems like you have issues with both your scheduling process and your feedback process.

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