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Real Reviews From Verified Customers

Service Center Review Summary

5 star 1721 reviews 65%
4 star 579 reviews 22%
3 star 86 reviews 3%
2 star 103 reviews 4%
1 star 152 reviews 6%
Review Us
Karin B.
5 out of 5
7/11/2025
Jeremy was fantastic and incredibly kind and made sure all my questions were answered. I am so glad that he is the one who took care of me for my service appointment.
Barry J.
4 out of 5
7/11/2025
Anthony called me the morning of my apartment and gave me A estimate of the time and cost of my apartment to fix my Camry. At the dealership Antony then keep me informed about my car maintenance. When parts for had to be ordered, he gave me the option to leave it overnight so I did not have to make another appointment. He Had Peter drive to Peru In. (And he as very personal ). The next day the mechanic informed me when the car was done, Antony sent Peter to pick me up, at the dealership I payed with a check, hoped in camry and came home. It was a excellent experience.
Gregory H.
5 out of 5
7/11/2025
The service trip was a pleasant experience. Friendly with a nice atmosphere.
William H.
5 out of 5
7/10/2025
Always a pleasure to work with kokovo auto world.
Joy W.
5 out of 5
7/10/2025
I thank you for the professionalism and for keeping me informed along the way. Very well done!
Sueanne B.
5 out of 5
7/10/2025
You have always been good to work with.
Kerry M.
5 out of 5
7/10/2025
Friendly staff, timely service
Rita F.
5 out of 5
7/10/2025
No problems
John B.
5 out of 5
7/10/2025
Jessica‘s professional, pleasant and efficient. I appreciate her service.
Brian J.
3 out of 5
7/10/2025
Please make sure the quoted price is correct going forward. Other dealers have been splitting the cost of these early oil changes due to the Tundra engine issues. You might consider this. Also, please ensure there aren't oil stains in the vehicle after an oil change.
Barry D.
4 out of 5
7/9/2025
Jessica was very courteous and took care to get an immediate answer to a question I had about a loose part in the car's grill. Very nice at checkout also.
Michael H.
5 out of 5
7/9/2025
Trey enjoys my complete trust as an auto service agent, remarkably thoughtful and exceptionally competent! Thank you!
Ray M.
5 out of 5
7/9/2025
Anthony was excellent in handling the service issue. He is knowledgeable and helpful
Juan N.
1 out of 5
7/9/2025
The OEM brake calipers never came in over a week. Had to use aftermarket. Then the dark, greasy footprint on my light-tan floor mat…REALLY! Won’t be coming back.
Scott D.
5 out of 5
7/8/2025
Trey did a great job, I was completely done in about an hour, and as usual everyone there was polite and helpful
William F.
5 out of 5
7/5/2025
Anthony did a good job on my service of my Sienna.
Tammie P.
5 out of 5
7/4/2025
I was in and out very quickly very satisfied with services
Joseph W.
4 out of 5
7/4/2025
She was great! However the problem is not completely solved and I will be making another appointment soon for that! But I was very happy with the service rendered!!
Claudia C.
5 out of 5
7/3/2025
Very helpful, nice service worker thx
Maythel P.
5 out of 5
7/3/2025
The toyota staff and crew of kokomo branch are truly amaze me as always they are knowledgeable,kind and polite i give them 11/10

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