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Real Reviews From Verified Customers

Service Center Review Summary

5 star 1730 reviews 65%
4 star 582 reviews 22%
3 star 87 reviews 3%
2 star 104 reviews 4%
1 star 153 reviews 6%
Review Us
Paul D.
5 out of 5
5/22/2024
Jake was super— he explained everything to us and answered all are questions. He is a keeper. Treat him good- a great spokesperson for your company. Thank you Troy for doing such a great job on our vehicle. Great service today!!! Thank you Paul
Floyd H.
5 out of 5
5/22/2024
Yes, very satisfied ????
Stephen P.
4 out of 5
5/21/2024
Trey was efficient, listened to everything I said about what was a pretty complicated problem, and communicated all throughout the process.it was a great experience.
David A.
2 out of 5
5/20/2024
Wanted to charge me to help fig out why the vehicle is either using or losing oil between changes, instead of doing a thorough search.
Cynthia R.
5 out of 5
5/18/2024
Thank you . Always a pleasure being wirh kokomo toyota.
Louis D.
4 out of 5
5/17/2024
Very informative and completed a thorough inspection. Most of all only provided what was needed he was honest and efficient. That goes a long way with me. I wasn’t talked into anything that wasn’t needed like many dealerships try to do. Thanks Anthony stay awsome
Pamala R.
2 out of 5
5/17/2024
Lack of personal component. Recommend air filter to be replaced and only done by text didn't come show it to me
Phyllis J.
5 out of 5
5/17/2024
I appreciated being informed on the work that needed to be done, and also what was done. The service rep was friendly and courteous, and answered all my questions.
Phyllis B.
4 out of 5
5/16/2024
Took time answer questions. Thoughtful and kind
Lisa F.
5 out of 5
5/16/2024
I liked how there was constant communication throughout the process.
Dianne S.
5 out of 5
5/16/2024
They were very courteous and professional!
Daniel M.
2 out of 5
5/16/2024
I scheduled an appointment for the 15k mile warranty work and scheduled to have a recall done during the same appointment. So I left work early to get to the appointment and the gentleman tells me there’s no openings or time to do the recall work. He was very nice about it and gave me a couple options about how I can go about rescheduling. Bottom line is for me Piss poor planning and scheduling on your part should not be an inconvenience to me. So now I gotta take time out of my day again to figure out when I can get this recall work done.
Greg L.
4 out of 5
5/15/2024
I’ll await your survey…
Jessica S.
4 out of 5
5/15/2024
Anthony explains the services & processes thoroughly & in a way thst I can understand. He is polite, personable & professional.
Nixon C.
5 out of 5
5/15/2024
Service was very appreciated.
Stephen H.
4 out of 5
5/15/2024
Yes everything was fine I decided to take care of few issues that was on my inspection myself thanks for good service for the last 6yrs I have bought it there have serviced
Rick A.
4 out of 5
5/15/2024
Got truck fixed
Randall W.
5 out of 5
5/15/2024
Excellent work as always
Gladys M.
4 out of 5
5/14/2024
I just wanted to thank everyone involved for getting the total job done and record time. I really appreciate it.
Janiece S.
5 out of 5
5/14/2024
Jacob was very pleasant and gave quick and accurate information. He was polite and attentive. I appreciated his service.

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